Operations Consultant
Dairy Queen
full-time
Posted on:
Location Type: Remote
Location: Toronto • Canada
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Salary
💰 CA$94,991 - CA$108,370 per year
About the role
- To provide project management for newly approved locations throughout Canada, and U.S. as needed.
- Manage the process of opening new locations.
- Provide supervision through on-site visits and effective post-opening consulting.
- Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators.
- Facilitate the maximizing of the sales and profits of these new restaurants through operations excellence.
- Protect Dairy Queen® brand and respective trademarks.
- Function as project manager of newly approved locations and provides leadership and direction to cross-functional teams.
- Plan, organize, direct and control the activities for new restaurants as assigned from time of approval until the goals established in the transfer criteria are met and/or exceeded.
Requirements
- B.A. or B.S. Degree in business, education, marketing, or hotel/restaurant management required or equivalent and restaurant operations work experience.
- Must have 3 or more years of increasingly responsible restaurant management (direct P/L responsibility for multi-unit geographically dispersed operations experience) and/or franchise operations management or an equivalent combination of education and experience.
- Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.
- Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.
- Ability to work quickly in a fast-paced environment with frequent interruptions.
- Strong analytical skills.
- Creative thinker who can quickly develop innovative ideas across a wide variety of business units.
- Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.
- Thorough knowledge of restaurant operations.
- Proficient knowledge of marketing, finance, training, human resources, and development.
Benefits
- Bonuses
- Additional in office time may be required to support team/project needs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrestaurant operationsP/L responsibilityfranchise operations managementmarketingfinancetraininghuman resourcesdevelopmentanalytical skills
Soft Skills
multi-taskingprioritizationrelationship buildingcommunicationcreative thinkingleadershiporganizational skillsconsultingproblem-solvingadaptability
Certifications
B.A. or B.S. Degree