Operations Consultant

Dairy Queen

Project Manager handling new restaurant openings across Canada for International Dairy Queen. Use operational experience to maximize sales, supervise openings, and ensure brand integrity.

Posted 4/14/2026full-timeRemote • Toronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$94,991 - CA$108,370 per yearWebsite

About the role

Key responsibilities & impact

To provide project management for newly approved locations throughout Canada, and U.S. as needed.
Manage the process of opening new locations.
Provide supervision through on-site visits and effective post-opening consulting.
Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators.
Facilitate the maximizing of the sales and profits of these new restaurants through operations excellence.
Protect Dairy Queen® brand and respective trademarks.
Function as project manager of newly approved locations and provides leadership and direction to cross-functional teams.
Plan, organize, direct and control the activities for new restaurants as assigned from time of approval until the goals established in the transfer criteria are met and/or exceeded.

Requirements

What you’ll need

B.A. or B.S. Degree in business, education, marketing, or hotel/restaurant management required or equivalent and restaurant operations work experience.
Must have 3 or more years of increasingly responsible restaurant management (direct P/L responsibility for multi-unit geographically dispersed operations experience) and/or franchise operations management or an equivalent combination of education and experience.
Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.
Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.
Ability to work quickly in a fast-paced environment with frequent interruptions.
Strong analytical skills.
Creative thinker who can quickly develop innovative ideas across a wide variety of business units.
Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.
Thorough knowledge of restaurant operations.
Proficient knowledge of marketing, finance, training, human resources, and development.

Benefits

Comp & perks

Bonuses
Additional in office time may be required to support team/project needs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementrestaurant operationsP/L responsibilityfranchise operations managementmarketingfinancetraininghuman resourcesdevelopmentanalytical skills

Soft Skills

multi-taskingprioritizationrelationship buildingcommunicationcreative thinkingleadershiporganizational skillsconsultingproblem-solvingadaptability

Certifications

B.A. or B.S. Degree