Field Training Consultant
Dairy Queen
full-time
Posted on:
Location Type: Remote
Location: Bloomington • Minnesota • United States
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Salary
💰 $80,088 - $96,106 per year
About the role
- The Field Training Consultant partners with franchisees and operations leaders to identify learning opportunities and deliver scalable training solutions that drive business results.
- This role focuses on transitioning from traditional compliance-based training to capability-building approaches that improve operational performance, reduce turnover, and strengthen culture.
- This role leverages store performance data to consult with franchisees and hold them accountable for training outcomes.
- The consultant primarily facilitates virtual learning experiences—supported by data-driven insights—to ensure managers and teams gain the skills needed for success and to scale training across the system.
- Occasional in-person facilitation may be required.
- Using adult learning principles and adapting to diverse learning styles, the consultant ensures participants achieve measurable outcomes that impact profitability and growth.
Requirements
- B.A. or B.S. Degree required, or equivalent combination of education and work experience.
- 3 – 5 years of in restaurant operations and/or professional training and development.
- Strong knowledge of quick-service restaurant operations; management or franchisee experience preferred.
- Demonstrated competence in virtual facilitation and ability to deliver engaging online learning experiences.
- Ability to analyze and interpret data to consult with franchisees and managers, familiarity with Power BI for reporting and insights.
- Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.
- Exceptional written and verbal communication skills, with the ability to articulate to a variety of audiences.
- Comfortable and skilled at large group presentations.
- Proficient in Microsoft Office Suite; experience with online learning platforms preferred.
- Strong organizational skills with the ability to manage multiple priorities.
- Ability to travel occasionally for in-person training and consulting (less than 20% of time).
- Ability to work in a restaurant environment.
Benefits
- medical
- dental
- 401K match
- paid time off (including volunteer time as well as parental leave)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisvirtual facilitationadult learning principlestraining developmentrestaurant operationsPower BIonline learning platformsMicrosoft Office Suite
Soft Skills
relationship buildingwritten communicationverbal communicationpresentation skillsorganizational skillsability to manage multiple priorities
Certifications
B.A. or B.S. Degree