Auditor

• Execute assigned franchise audits, compile and analyze data, and collaborate with internal and external stakeholders to ensure timely and accurate completion.
• Verify accuracy of fees paid by franchisees and assess compliance with contractual provisions.
• Analyze franchisee data and apply brand knowledge to reconstruct hypothetical sales based on product purchase volumes.
• Conduct one-on-one meetings with franchisees to present audit findings and recommend improvements for compliance and business performance.
• Manage and approve testing procedures, applying functional expertise to ensure accuracy and integrity in accounting and operational practices.
• Negotiate and collect additional royalties and advertising fees owed to ADQ, handling challenging conversations with professionalism and trust-building.
• Review and interpret franchise agreements, clearly explaining terms to franchisees or their representatives in alignment with ADQ policies.
• Protect the Dairy Queen brand by ensuring proper trademark usage and adherence to approved products, recipes, and preparation standards.
• Recommend and implement process improvements, including audit procedures and information systems enhancements.
• Document and maintain departmental procedures for reference and training purposes.
• Promote continuous improvement, quality, and adherence to DQ Core Values across teams and communities.
• Perform other related duties and special projects as assigned.

Internal Auditor

Senior Internal Auditor

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Agency Auditor

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Claims Auditor