Sales Operations Analyst II

Daimler Truck North America

Sales Operations Analyst at Daimler Truck North America supporting internal sales operations. Liaising with sales managers and tracking vehicle specifications and orders.

Posted 7/29/2026full-timeJacksonville • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $83,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing sales operations, ensuring accurate documentation and compliance for vehicle specifications, and effectively utilizing CRM systems like NOVIS and SAP. Strong organizational skills and attention to detail are essential for tracking orders and maintaining accountability.

Highest-signal resume keywords

Sales Operations ManagementCRM Software ProficiencySAP ExperienceAttention to DetailTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales DocumentationOrder TrackingCompliance DocumentationSales Quotes PreparationInventory Management

Soft Skills

AccountabilityIntegrityOrganizational Skills

Tools & Technologies

CRM SoftwareMS OfficeSAPNOVIS

Industry Keywords

Business-to-Business SalesCommercial VehiclesCapital Equipment

About the role

Key responsibilities & impact

Support internal sales operations with management of various duties to ensure all new vehicle specifications are accurately documented & processed.
Liaise with relevant Sales Managers as directed to ensure vehicle specifications are in order to meet customer requirements.
Accurately track and monitor vehicle orders, build schedules and inventories.
Assist & support preparation of sales offers, maintain an accurate accountability of all sales quotes in the relevant documentation systems including CAS checks and compliance documentation activities.
Assist in tracking and monitoring production orders placed with the plant.
Coordinate queries and provide updates to the sales & mgmt. team.
Support the management and tracking of demo vehicle use, unit moves, documentation and compliance to requirements.
Ensure timely execution of all necessary approvals for the sales orders in the systems (mainly SAP), prepare offers (quotes & purchase agreements) and ensure a timely confirmation and signature by the customer.
Maintain required files and documentation and accountabilities.
Become familiar with CRM system (NOVIS) to support the DCNA team in NOVIS (sales and aftermarket).

Requirements

What you’ll need

Bachelor's degree in Business or similar and 2 years of relevant experience, OR Associates degree and 4 years of relevant experience
Experience in sales or customer service support role in a business-to-business environment such as commercial vehicles or capital equipment
Fine attention to detail and accountability is necessary
Computer literacy across multiple platforms including familiarity with CRM software (MS Office, SAP, Novis, etc)
Time management and organization in a variety of organization methods, to handle multiple projects at one time and completing tasks efficiently and accurately
High level of personal and professional integrity, honesty and accountability.
An attached resume is required.

Benefits

Comp & perks

annual bonus program
401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance and volunteer paid time off
short-term and long-term disability plans