Training Specialist II

Daimler Truck North America

Vocational Training Analyst developing training programs for Freightliner and Western Star brands. Collaborating with various teams to improve sales effectiveness and customer experience initiatives.

Posted 7/28/2026full-timeFort Mill • South Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $78,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing training strategies, creating engaging learning materials, and analyzing training effectiveness. Proficient in utilizing learning development tools and managing training communications to enhance vocational training programs.

Highest-signal resume keywords

Training DevelopmentLearning Management Systems (LMS)Microsoft Office ProficiencyStrong Communication SkillsCollaboration Across Functions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Content DevelopmentDigital Training Module CreationData Analysis for Training EffectivenessStoryboarding and Script WritingVocational Product Knowledge

Soft Skills

Influencing StakeholdersEngaging Learning DeliveryEffective Collaboration

Tools & Technologies

ArticulateLearning Management Systems (LMS)

Industry Keywords

Vocational TrainingSales EnablementProduct SupportMedium-Duty ApplicationsDealer Training

About the role

Key responsibilities & impact

Maintain a high level of knowledge of DTNA products, services, tools, and resources, with an emphasis on vocational and medium-duty applications.
Support the development and execution of training strategies for dealer sales teams and DTNA sales personnel.
Develop and maintain training content related to Freightliner and Western Star vocational products, truck specification, upfit integration, product features and benefits, and truck selling skills.
Collaborate with Subject Matter Experts (SMEs), Product Marketing, and Segment Strategy teams to identify training needs and develop effective learning materials and communications.
Create storyboards, scripts, job aids, surveys, and other learning assets to support both digital and instructor-led training.
Build, publish, and maintain online training modules using learning development tools such as Articulate and our Learning Management Systems (LMS).
Administer the Vocational segment of the New Truck Sales Campus, including learner records, course management, content uploads, reporting, and dealer rooftop maintenance.
Analyze training participation, completion, and feedback data to measure effectiveness, identify improvement opportunities, and support continuous enhancement of vocational training programs.
Coordinate and develop vocational training communications, including monthly newsletters, training announcements, and stakeholder updates.
Manage the Vocational Training inbox and serve as a primary point of contact for dealer training inquiries.
Lead and facilitate virtual training sessions and webinars for internal stakeholders, dealers, and TEMs, delivering engaging learning experiences and supporting participant knowledge retention.
Maintain the Vocational Sales Hub and ensure training resources, schedules, and assets remain current and accessible for internal Sales Teams.
Support and co-facilitate dealer and DTNA sales training events, ride-and-drives, webinars, and other experiential learning opportunities.
Partner with DTNA Training teams to support enterprise-wide training initiatives and promote alignment across vocational, medium-duty, and on-highway training programs.

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Communications, Education, or a related field and 2-4 years of relevant experience in training, communications, marketing, sales enablement, product support, or a related field, or 6 years of relevant experience in lieu of degree, is required.
Proficiency with Microsoft Office applications.
Ability to collaborate effectively across functions and influence stakeholders without direct authority.
Strong written and verbal communication skills, with the ability to translate complex technical information into engaging learning content.
An attached resume is required.

Benefits

Comp & perks

annual bonus program
401k company contribution with company match up to 6%
non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance and volunteer paid time off
short-term and long-term disability plans