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Project and Program Manager
Daimler Truck North AmericaProject and Program Manager leading complex aftermarket parts initiatives at Daimler Truck North America. Focusing on customer experience and cross-functional project delivery.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead and manage multiple, complex projects and programs focused on aftermarket parts development, growth, distribution, and customer experience.
- Coordinate and influence cross-functional teams to execute shared priorities and deliver measurable outcomes.
- Develop integrated project plans, timelines, budgets, and resource allocations to ensure successful project delivery.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Communicate project status and key milestones to stakeholders and executive leadership.
- Drive continuous improvement initiatives to optimize parts availability, reduce costs, and improve customer satisfaction.
- Lead planning and execution of Digital and Sales & Marketing Joint Action Development (JAD) meetings to ensure alignment on priorities and outcomes.
- Track JAD initiatives, assign ownership, and ensure follow up and completion.
- Manage all leadership team operating cadence including presentations, talking points, meeting planning/preparation as well as accountability processes (tracking and progress updates).
- Manage all internal and external communication within Aftermarket Parts to ensure clarity, alignment, and consistency.
- Support team engagement activities that strengthen collaboration and organizational culture.
- Assist admin with coordinating regular community and team building events for Aftermarket Parts.
Requirements
What you’ll need- Bachelor’s degree in Business, Engineering, Supply Chain, or a related field; Master’s degree preferred.
- 5+ years of project or program management experience, preferably in automotive or aftermarket parts industries.
- Strong organizational, leadership, and communication skills.
- Proficiency in project management tools and methodologies.
- Ability to work collaboratively in a fast-paced, cross-functional environment.
- PMP or similar project management certification is a plus.
- Must have effective oral and written communication skills including executive-level communication.
- Strong analytical problem-solving and project management skills.
- Continuous improvement mindset and experience driving process optimization.
- Must be well organized and can manage multiple planning/implementation activities simultaneously.
- Business acumen with a focus on developing innovative solutions.
- Strong project reporting skills, with a focus on interdepartmental communication.
- Must have Proficient PC skills Microsoft Office Excel, Access, PowerPoint, & Word.
- Ability to travel up to 20%.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprogram managementprocess optimizationanalytical problem-solvingbudget managementresource allocationrisk managementproject reportingcustomer experience managementcross-functional team coordination
Soft Skills
leadershipcommunicationorganizational skillscollaborationcontinuous improvement mindsetbusiness acumenteam engagementexecutive-level communicationinfluencepresentation skills
Certifications
PMP