Supplier Support Specialist

Daimler Truck North America

Supplier Support Analyst managing complex vendor inquiries and payment resolution at Daimler Truck North America. Collaborating across teams to enhance procurement processes and compliance.

Posted 6/9/2026full-timePortland • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $58,000 - $75,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Act as primary owner for complex vendor and internal inquiries related to invoice processing and payment status
Independently resolve Tier 3 Help Desk escalations with sustainable solutions
Lead de-escalation using root-cause analysis and cross-functional coordination
Partner with vendors to improve invoicing quality and reduce escalations
Perform detailed vendor account reconciliations to resolve complex discrepancies
Investigate non-payment issues across systems and process touchpoints
Coordinate cross-functional resolution with Purchasing, Plants, and AP
Own resolution of error queues including cbFC exceptions
Identify systemic issues and drive corrective actions
Respond to vendor and internal inquiries with timely resolution
Support resolution of issues impacting invoice posting and payment processing
Develop, track, and analyze KPIs for AP operations
Identify trends, root causes, and improvement opportunities
Ensure adherence to finance policies and procedures
Foster a collaborative and inclusive team environment

Requirements

What you’ll need

Bachelor’s degree in Accounting, Finance, Business or related field
2 years of relevant experience in Accounting or Finance Operations related roles
Experience in a vendor-facing environment, including vendor disputes, statement reconciliation, invoice exception handling, and related duties
Strong analytical, problem-solving, and organizational skills
Effective communication skills with cross-functional stakeholders
Proficiency in Microsoft Excel and PowerPoint
Exceptional Candidates Might Have SAP (or similar) experience
Exposure to KPI development and process improvement initiatives
Knowledge of P2P controls and financial compliance
Background in Tableau, Alteryx, or other data visualization tools

Benefits

Comp & perks

annual bonus program
401k company contribution with company match up to 6 % as well as non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
15 calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance and volunteer paid time off
short-term and long-term disability plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

invoice processingpayment processingvendor account reconciliationroot-cause analysisKPI developmentP2P controlsfinancial compliancedata visualizationSAPMicrosoft Excel

Soft Skills

analytical skillsproblem-solving skillsorganizational skillseffective communicationcollaborationcross-functional coordinationde-escalationtimely resolutiontrend identificationimprovement opportunities