Logistics Operations Analyst I

Daimler Truck North America

Logistics Operations Analyst responsible for managing inbound and outbound truck shipments. Collaborating with internal teams to ensure operational success and enhance customer experience.

Posted 5/20/2026full-timeFort Mill • South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $58,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain and process all inbound and outbound receiving and shipping records using vendor systems and processes
Coordinate with carriers to ensure timely and accurate delivery of inbound and outbound shipments
Expedite shipments when required to meet business and customer needs
Review transportation incidents and accident root causes, working with transporters to determine fault
Process documentation to secure reimbursement for transportation-related damage
Investigate and resolve internal and external shipping and receiving issues
Partner with internal functional teams to resolve operational issues and improve process effectiveness
Collaborate with Used Truck Acquisitions and Sales teams to monitor and enhance customer satisfaction
Create, analyze, and distribute operational, inventory, and performance reports
Coordinate shipment timing for used truck sales across retail, wholesale, and export channels
Support KPI analysis and corrective action implementation in partnership with Analyst II
Monitor storage inventory and ensure repairs are reviewed, approved, and processed for payment
Conduct quarterly audits of storage inventory, repairs, and approvals, maintaining accurate audit records
Ensure all shipping, inventory, and vendor documentation remains current and compliant
Participate in inventory, vendor, and customer fleet meetings to report shipment status
Participate in or lead special projects focused on process improvement
Maintain performance metrics and KPIs for compliance tracking and reporting

Requirements

What you’ll need

Bachelor’s degree and 0-2 years of relevant experience, or 4 years of relevant experience in lieu of degree, is required
Requires basic understanding of theories, practices, and procedures related to job field
Works within standard practices and procedures to analyze information and problems of limited scope
Works within standardized procedures to meet objectives and deadlines

Benefits

Comp & perks

annual bonus program
401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance and volunteer paid time off
short-term and long-term disability plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

shipping and receiving processesdocumentation processingKPI analysisinventory managementperformance reportingaudit proceduresroot cause analysisprocess improvementvendor managementtransportation incident investigation

Soft Skills

collaborationproblem-solvingcommunicationorganizational skillsattention to detailcustomer satisfaction focustimelinessanalytical thinkingteamworkleadership