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Operations Compliance & Training Specialist – Regional Liaison
Daimler Truck North America. Serve as the single point of contact between US leadership and international execution teams .
Posted 4/28/2026full-timeCharlotte • North Carolina, South Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite
About the role
Key responsibilities & impact- Serve as the single point of contact between US leadership and international execution teams
- Overseeing the monitoring of Key Performance Indicators (KPIs) for all operations
- Coordinate the end-to-end movement of business processes from Canada to the Mexico Service Center
- Ensure all 'standard operating procedures' (SOPs) are documented and maintained
- Analyze daily and weekly performance data to identify trends
- Maintain oversight of all Canadian-specific regulations
- Review and validate training materials for quality standards
- Perform regular remote and in-person audits of processes
Requirements
What you’ll need- Master’s Degree required (MBA, Management, or related field)
- 5+ years of experience in Business Operations, Project Management, or Vendor Coordination
- Advanced data reporting experience is essential (Excel, Power BI, or similar tools)
- Knowledge of business process management and the regulatory landscape
- Superior English communication skills
- Ability to communicate complex requirements clearly to non-native speakers (Spanish is not required but preferred)
Benefits
Comp & perks- annual bonus program
- 401k company contribution with company match up to 6%
- non-elective company contribution of 3 - 7% depending on age
- starting at 4 weeks paid vacation
- 15 calendar holidays
- 8 weeks paid parental leave
- employee assistance program
- comprehensive healthcare plans and wellness programs
- onsite fitness (at some locations)
- tuition assistance and volunteer paid time off
- short-term and long-term disability plans
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data reportingbusiness process managementperformance analysisKPI monitoringauditing
Soft Skills
communicationcoordinationleadershipanalytical thinking
Certifications
Master’s DegreeMBA