Product Owner – Point of Sale, DocuSign
Daimler Truck North America
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • United States
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About the role
- Collaborate with stakeholders (sales, credit, compliance, IT) to elicit, document, and refine business requirements.
- Translate complex financial workflows (credit decisioning, quoting, contract booking) into opportunities for improvement and clear functional specifications.
- Serve as subject matter expert for POS system functionality related to credit applications, quoting, and contract workflows.
- Partner with IT teams to design, test, and deploy system enhancements, integrations, and bug fixes.
- Partner with compliance teams to monitor regulatory changes and assess system impacts.
- Develop test cases and execute user acceptance testing (UAT) for new features, upgrades, and integrations.
- Validate accuracy of information submitted for credit decisioning, quotation calculations, and contract generation.
- Act as liaison between business users and technical teams, ensuring clarity and alignment with a focus on Canada and Mexico sales operation.
- Provide training, documentation, and support to end-users on POS system functionality.
- Communicate project updates, risks, and timelines to leadership.
Requirements
- BS/BA and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree
- Experience with POS systems, loan origination platforms, or CRM tools is a plus.
- Experience as a Business Analyst, preferably in financial services.
- Analytical mindset with ability to troubleshoot, validate, and optimize system logic.
- Ability to analyze business processes and document workflows.
- Proficiency in requirements documentation, process modeling, and functional specifications.
- Excellent communication skills to bridge business and technical stakeholders.
Benefits
- annual bonus program
- 401k company contribution with company match up to 8 %
- non-elective company contribution of 3 - 7% depending on age
- starting at 4 weeks paid vacation
- 13+ calendar holidays
- 8 weeks paid parental leave
- employee assistance program
- comprehensive healthcare plans and wellness programs
- onsite fitness (at some locations)
- tuition assistance
- volunteer paid time off
- short-term and long-term disability plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business requirements documentationfunctional specificationsuser acceptance testing (UAT)process modelingtroubleshootingsystem logic optimizationcredit decisioningquotation calculationscontract generationsystem enhancements
Soft Skills
analytical mindsetcommunication skillscollaborationtrainingdocumentationstakeholder managementproblem-solvingattention to detailproject managementliaison