ICS and Quality Assurance Co-ordinator

Daimler Truck AG

ICS and quality assurance coordinator supporting Daimler Truck Financial Services UK, a commercial-vehicle financing and mobility-services provider. Managing controls, risk assessments, audits, and process quality across the UK entity.

Posted 8/10/2026full-timeMilton Keynes • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Internal Controls (ICS) and Operational Risk Management within the financial services sector, with a strong focus on compliance, process improvement, and quality assurance. Proficient in project management methodologies such as Lean and Six Sigma, and skilled in conducting risk assessments and audits.

Highest-signal resume keywords

Internal Controls (ICS)Operational Risk ManagementLean and Six SigmaFinancial Process Control FrameworksQuality Assurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk AssessmentProcess MappingQuality AuditsEffectiveness TestingDocumentation Management

Soft Skills

Interpersonal SkillsAttention to DetailAdvisory SkillsPresentation Skills

Tools & Technologies

ICoMData Management Tools

Industry Keywords

Financial ServicesAutomotive Captive FinanceAsset FinanceUK Financial Regulations

About the role

Key responsibilities & impact

Act as the central point of contact for all ICS matters within the UK entity, coordinating management, assessors, reviewers, auditors, Corporate ICS, and IT ICS Multipliers
Plan, maintain, and monitor the end-to-end ICS cycle in line with the mandatory ICS Campaign Calendar
Translate group timelines into detailed local action plans
Perform and oversee entity-level risk assessments, scoping exercises, formal coverage testing, and documentation
Define, coordinate, and monitor effectiveness testing activities, test plans, and sample sizes for local business and IT controls
Ensure timely and accurate completion of Initial, Final, and Year-End Self-Assessments, uploading ratings and supporting documentation into ICoM
Coordinate Control Framework Assessments by validating scope, conducting tests, tracking remediation, and securing management approvals
Conduct systematic quality audits of credit underwriting, payout, and customer service files
Suggest and implement process improvements for compliance, operational efficiency, and standardisation
Serve as primary liaison for internal and external auditors
Support the transformation journey, DTFS Next Level strategy, and collaboration with Daimler Truck UK

Requirements

What you’ll need

Ideally 3 years of experience in internal controls (ICS), internal audit, quality assurance, or operational risk management
Proven experience within the financial services sector
Automotive captive finance or asset finance experience highly preferred
Knowledge of project and process management, including Lean and Six Sigma
Knowledge of business process mapping
Knowledge of financial process control frameworks
Familiarity with UK financial regulations and guidelines
Strong interpersonal skills to advise assessors/reviewers and present complex risk topics to senior leadership
Exceptional attention to detail
Ability to manage complex data structures and tight group timelines

Benefits

Comp & perks

Competitive salary
Discretionary bonus structure
Pension scheme
Private medical insurance
25 days’ annual leave plus public holidays
Voluntary benefits
Hybrid working
Colleague wellbeing resources
Employee Assistance Programme
Mental Health First Aiders
Training and knowledge to reach your potential