Implementation Manager

DailyPay

Implementation Manager leading the technical integration of DailyPay's SaaS solutions for Small to Enterprise accounts. Collaborating with clients and managing implementation lifecycle from start to finish.

Posted 6/23/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $86,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the technical aspects of the DailyPay integration for Small to Enterprise sized customers
Perform comprehensive discovery and build robust documentation of the implementation requirements
Perform technical research to provide unique solutions for complex customer integrations
Become a specialist in our product, configuration, and internal processes
Identify, manage, and mitigate project risks
Work hand in hand with the sales team to assist with pre-sales and scoping discussions
Suggest new product features and functionality based on implementation experience and feedback from DailyPay customers
Work closely with the operations and support teams to discuss implementation details and nuances during the post-launch handoff

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering, or equivalent work experience
3-5+ years of experience in Implementation of SaaS solutions
Experience working with demanding, high-stakes accounts
Detail-oriented with the ability to set priorities and be flexible in a changing environment
Excellent written communication and presentation skills
Experience leading data validation, unit testing, and UAT
Experience with sFTP automation and API builds
Working proficiency in Microsoft Excel and Google Suite
Experience in early stage products, markets, and companies preferred
Occasional need to work outside of normal business hours as required

Benefits

Comp & perks

Exceptional health, vision, and dental care
Opportunity for equity ownership
Life and AD&D, short- and long-term disability
Employee Assistance Program
Employee Resource Groups
Fun company outings and events
Unlimited PTO
401K with company match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaS implementationdata validationunit testingUATsFTP automationAPI builds

Soft Skills

detail-orientedflexibilitywritten communicationpresentation skillsprioritization

Certifications

Bachelor’s degree in BusinessBachelor’s degree in Engineering