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DailyPay

Payments Operations Analyst I

DailyPay

. Process high-volume payment files and perform complex user account reconciliations with a high degree of accuracy and attention to detail .

Posted 6/15/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $68,000 - $98,000 per yearWebsite

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Hard Skills
data analysispayment processinguser account reconciliationExcelproject managementanalytical skillsoperational workflowsstandard operating procedures
Soft Skills
attention to detailproblem solvinginitiativeadaptabilitycommunication skillsteamworkflexibility
Certifications & Qualifications
Bachelor's degree
Industry Keywords
PaymentsFinancial OperationsBankingSLAcross-functional collaboration

About the role

Key responsibilities & impact
  • Process high-volume payment files and perform complex user account reconciliations with a high degree of accuracy and attention to detail
  • Consume and analyze data from multiple internal and external sources to troubleshoot and resolve payment processing issues.
  • Work cross-functionally with internal teams to ensure payment processing.
  • Identify, investigate, and resolve payment and product issues by utilizing the available systems and tools. Escalate to appropriate stakeholders as needed.
  • Investigate unique user use cases to identify friction points, providing data-backed recommendations for iteration on existing operational workflows.
  • Contribute to departmental efficiency by identifying and suggesting improvements to standard operating procedures (SOPs).
  • Work on ad hoc projects/operational tasks for the payments team as needed.
  • Adhere to departmental standards for accuracy, efficiency and SLAs

Requirements

What you’ll need
  • Bachelor’s degree with 1+ Years of experience in Payments, Financial Operations, or Banking
  • Ability to take initiative and be a proactive problem solver
  • Strong Excel, project management and analytical skills with a high level of attention to detail
  • Ability to adapt and thrive in a fast-paced team environment
  • Clear and concise communication skills, with the ability to translate technical payment issues for non-technical internal stakeholders
  • Flexibility to work outside of normal business hours may be required

Benefits

Comp & perks
  • Exceptional health, vision, and dental care
  • Opportunity for equity ownership
  • Life and AD&D, short- and long-term disability
  • Employee Assistance Program
  • Employee Resource Groups
  • Fun company outings and events
  • Unlimited PTO
  • 401K with company match