Fraud Operations Manager

DailyPay

Fraud Operations Manager leading a team to minimize fraud impacts at DailyPay. Developing strategies for fraud detection and collaborating cross-functionally in a high-growth fintech environment.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $99,000 - $151,000 per yearWebsite

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Hard Skills

SQLAI toolsAutomation toolsFraud detection technologiesOperational workflowsFinancial ROI analysisRisk controlsProduct lifecycle managementInvestigative workflowsFraud typologies

Soft Skills

Interpersonal skillsLeadershipCross-functional collaborationCommunicationStrategic thinkingProblem-solvingTechnical translationTeam managementStakeholder engagementIncident response

Certifications & Qualifications

CFE certification

Industry Keywords

FraudFintechAccount Takeover (ATO)Identity theftDebit card fraudCompliancePeopleOpsFinancial servicesOperational implementationMarket expansion

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Act as the primary owner of Key Results (KRs) for the department, developing and implementing strategies to achieve and exceed confirmed fraud rate targets
Work cross-functionally with PeopleOps and Finance to design and implement the long-term staffing model, including the creation of specialized sub-teams
Lead technical and operational conversations with critical external partners to align detection logic and ensure compliance
Collaborate with Compliance, Legal, Product, and Engineering to embed risk controls into the product lifecycle
Author executive summaries and board-level reports that quantify financial ROI of the fraud program
Lead the evaluation and implementation of new fraud detection technologies to continuously improve the platform’s prevention capabilities
Direct the end-to-end operational implementation for product launches and company initiatives, ensuring all investigative workflows are optimized for new markets
Lead the departmental response to system-wide incidents or bad-actor waves, coordinating with Engineering and Product to deploy immediate mitigations

Requirements

What you’ll need

Bachelor’s degree with 6-10 years of experience in fraud, accounting, or finance
Minimum of 2 years of people management and leadership experience required
Mastery of high-growth fintech fraud typologies, including Account Takeover (ATO), identity theft, and debit card fraud
Advanced proficiency in SQL and experience applying AI/Automation tools to optimize operational workflows and capacity
Exceptional interpersonal skills with a proven ability to translate technical fraud findings into business insights for cross-functional partners
Multi-institutional fintech experience and CFE certification preferred

Benefits

Comp & perks

Exceptional health, vision, and dental care
Opportunity for equity ownership
Life and AD&D, short- and long-term disability
Employee Assistance Program
Employee Resource Groups
Fun company outings and events
Unlimited PTO
401K with company match