Analyst Credit 2

Daikin Comfort

Credit Analyst providing commercial credit and collections functions while maximizing company cash flow. Responsible for customer outreach and account reconciliations in a commercial environment.

Posted 7/22/2026full-timeWaller • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in collections management, ensuring compliance with credit policies while maximizing cash flow. Proficient in customer account reconciliation, relationship management, and effective communication to resolve payment issues.

Highest-signal resume keywords

Collections ExperienceCustomer Relationship SkillsMS Office ProficiencyAnalytical SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Collections Best PracticesAccount ReconciliationData Entry SkillsPayment Plan EvaluationCredit Policy Compliance

Soft Skills

Customer Service SkillsProblem-Solving SkillsOrganizational SkillsTime Management SkillsEffective Collaboration Skills

Tools & Technologies

MS Office-OutlookMS Office-WordMS Office-Excel

Industry Keywords

Commercial CollectionsCredit ManagementDunning LettersDelinquent AccountsBad Debt Write-Offs

About the role

Key responsibilities & impact

Maximizing company cash flow by ensuring compliance with established credit policy and collection expectations
Contact customers regarding overdue accounts and determine reasons for non-payment
Issue dunning letters to overdue accounts
Reconciliation of customer accounts
Performing required customer maintenance on accounts
Performing required reporting
Consult with customers to resolve complaints and verify financial and credit transactions
Review commercial customer accounts to identify and select delinquent accounts for collection
Evaluate customer records and recommend payment plans based on payment history and purchase activity
Ensure a balanced risk and revenue tradeoff consistent with credit policy and loss target expectations
Investigate the processing activity on accounts that have exceeded the parameters set in our risk management system
Issue credit hold notifications
Coordinate customer credit changes with the credit department
Recommend that accounts be shifted to a collection agency
Recommend bad debt write-offs
Maintain accurate records about the customer payment status
Participate in additional projects to support ongoing business needs

Requirements

What you’ll need

2-5 years collections experience in a commercial environment
Working knowledge of collections best practices and procedures and/or commercial lien laws
Exceptional customer service skills with ability to effectively diffuse negative situations; customer relationship skills
Strong phone etiquette with professional verbal and written communication skills
Strong computer skills including MS Office-Outlook, Word and Excel and data entry skills
High level of attention to detail, strong analytical and problem-solving skills
Effective organizational, time management and prioritization skills
Ability to apply good judgement, strong work ethics and integrity on the job
Ability to establish positive work relationships and effective collaboration skills
High School Diploma or GED equivalent
Associate’s/Bachelor’s degree or may consider relevant work experience.

Benefits

Comp & perks

Equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion, creed, national origin, citizenship, veteran status, ancestry, disability, medical condition, or any other characteristic protected by law.