Technical Service Manager

Daikin Comfort

Technical Service Manager managing technical support for HVAC installations and repairs at Daikin Comfort Technologies. Ensuring customer satisfaction and conducting training programs for service technicians.

Posted 6/27/2026full-timeMiami • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide support for dealers/contractors to resolve technical issues
Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates
Produce training materials for sessions
Produce materials and conduct installation and service training sessions
Responsible for high quality, cost-efficient and on-time service operation (internal and external)
Ensure the availability and quality of communications with our customers
Perform additional projects/duties to support ongoing business needs.

Requirements

What you’ll need

5+ years in field service and repair
High School Diploma or GED equivalent
HVAC training/certification required
Strong HVAC technical knowledge, operating systems, mechanical and electrical ability
Proficiency in MS Outlook, Word, Excel, and PowerPoint
Excellent customer service, relationship management, and interpersonal skills
High level of attention to detail and problem-solving skills
Excellent organizational, time management, and project management skills
Ability to apply good judgment, strong work ethics, and integrity on the job
Highly self-motivated and directed with the ability to work in a fast-moving environment.

Benefits

Comp & perks

Benefits are effective on day one for all full-time direct hires
Training programs are available to help guide team members and develop new skills
Growth Opportunities - there are immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HVAC technical knowledgemechanical abilityelectrical abilityfield servicerepairinstallation trainingservice trainingproblem-solving skillsattention to detailproject management

Soft Skills

customer servicerelationship managementinterpersonal skillsorganizational skillstime managementjudgmentwork ethicsintegrityself-motivateddirected

Certifications

HVAC trainingHVAC certification