Technical Service Manager

Daikin Comfort

Technical Service Manager supporting installations and repairs of heating and air-conditioning systems in Central FL. Ensuring customer satisfaction and operational efficiency through training and technical support.

Posted 6/16/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training.
Work directly with service technicians, dispatch personnel, and under the direction of Upper Management to ensure customer satisfaction while meeting departmental goals and objectives.
Provide support for dealers/contractors to resolve technical issues.
Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates.
Produce training materials for sessions and conduct installation and service training sessions.
Ensure the availability and quality of communications with our customers.
Perform additional projects/duties to support ongoing business needs.

Requirements

What you’ll need

5+ years in field service and repair
Formal Product Training – effectively train/educate customers on our products
Strong HVAC technical knowledge, operating systems, mechanical and electrical ability
Proficiency in MS Outlook, Word, Excel, and PowerPoint
Must have excellent communication skills both written and verbal and HVAC technical acumen
High level of attention to detail and problem-solving skills
Excellent organizational, time management, and project management skills
Ability to apply good judgment, strong work ethics, and integrity on the job.
Highly self-motivated and directed with the ability to work in a fast-moving environment.

Benefits

Comp & perks

Benefits are effective on day one for all full-time direct hires
Training programs are available to help guide team members and develop new skills
Growth Opportunities - there are immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HVAC technical knowledgefield servicerepairinstallationtechnical supportmechanical abilityelectrical abilityproduct trainingproblem-solvingproject management

Soft Skills

communication skillsattention to detailorganizational skillstime managementjudgmentwork ethicsintegrityself-motivateddirectedcustomer satisfaction