FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Business Analyst, Salesforce – Experience Cloud
Daikin ComfortSalesforce Business Analyst responsible for Experience Cloud administration. Collaborating with stakeholders and leading process improvements in data management and CRM functionalities.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesforceCRMdata governanceuser acceptance testingAgile methodologiesbusiness process optimizationdocumentationuser storiesdata integrityaudits
Soft Skills
collaborationcommunicationleadershipproblem-solvingstakeholder managementprioritizationfacilitationadaptabilityattention to detailcross-functional teamwork
Tools & Technologies
JiraExperience Cloud
Certifications & Qualifications
Salesforce Experience Cloud certification
Industry Keywords
data securityrequirements elicitationproduct optimizationbusiness stakeholdersframeworks and protocolshybrid product lifecycleend-to-end processesuser issuesrobust documentationacceptance criteria
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support all aspects of Experience Cloud administration, including feature management, data governance, and product optimization.
- Collaborate with business stakeholders and SMEs to elicit, document, and prioritize requirements.
- Responsible for accurate, robust documentation of user requirements and acceptance criteria in Jira user stories.
- Manage data governance within frameworks and protocols to maintain data integrity and security. Conduct regular audits and assessments.
- Lead cross-functional teams in reengineering and optimizing end-to-end business processes.
- Own planning, setup and facilitation of all user acceptance testing prior to production release.
- Proficient with Agile and able to adapt agile methodologies into a hybrid product lifecycle development process.
- Serve as the first level of support for user issues.
Requirements
What you’ll need- 5-10 years’ experience with Salesforce or another CRM tool
- Bachelor’s degree in Business, Economics, Information Technology, or related field
- Salesforce Experience Cloud certification is beneficial
Benefits
Comp & perks- Equal Employment Opportunity
- Reasonable accommodations