Technical Service Manager – HVAC VRV

Daikin Comfort

Regional Technical Service Manager providing HVAC support for commercial VRV/VRF products. Resolving technical issues and conducting training for dealers and contractors.

Posted 4/17/2026full-timeSan Jose • California • 🇺🇸 United StatesMid-LevelSenior💰 $107,000 - $134,000 per yearWebsite

About the role

Key responsibilities & impact

Provide support for dealers/contractors to resolve technical issues
Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation
Gathering the Voice of the Customer, monitoring for early signs of quality issues
Conduct Installation and Tech Support Training
Manage service technician team and coordinate their training and suggestions for improvements

Requirements

What you’ll need

5+ years of experience
Formal Product Training
Strong HVAC technical knowledge
Excellent customer service, relationship management and interpersonal skills
Proficiency in MS Outlook, Word, Excel and PowerPoint
Excellent communication skills both written and verbal
HVAC training/certification required

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities
Flexible work arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HVAC technical knowledgeTechnical SupportReliability InvestigationInstallation TrainingTech Support Training

Soft Skills

customer servicerelationship managementinterpersonal skillscommunication skills

Certifications

HVAC training/certificationFormal Product Training