Daikin Comfort

Technical Service Manager – HVAC VRV

Daikin Comfort

full-time

Posted on:

Location Type: Hybrid

Location: San Jose • California • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $107,000 - $134,000 per year

About the role

  • Provide support for dealers/contractors to resolve technical issues
  • Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation
  • Gathering the Voice of the Customer, monitoring for early signs of quality issues
  • Conduct Installation and Tech Support Training
  • Manage service technician team and coordinate their training and suggestions for improvements

Requirements

  • 5+ years of experience
  • Formal Product Training
  • Strong HVAC technical knowledge
  • Excellent customer service, relationship management and interpersonal skills
  • Proficiency in MS Outlook, Word, Excel and PowerPoint
  • Excellent communication skills both written and verbal
  • HVAC training/certification required
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HVAC technical knowledgeTechnical SupportReliability InvestigationInstallation TrainingTech Support Training
Soft Skills
customer servicerelationship managementinterpersonal skillscommunication skills
Certifications
HVAC training/certificationFormal Product Training