Customer Service and Marketing Consultant – Showroom
Daikin Brasil
full-time
Posted on:
Location Type: Office
Location: Belo Horizonte • Brazil
Visit company websiteExplore more
Tech Stack
About the role
- Welcome clients and visitors at the showroom, providing a premium, consultative customer experience;
- Present Daikin products, highlighting benefits, concepts and innovations across different product lines;
- Register visitors in Marketing Cloud, segment contacts and activate communication journeys according to each visitor's profile;
- Support regional events, training sessions and marketing activities;
- Provide support to local sales teams with information on customers and leads generated at the showroom;
- Work on converting sales of residential products through e-commerce;
- When necessary, forward sales opportunities to the commercial team and authorized distributors.
Requirements
- High school diploma (college studies in Marketing, Business Administration or related fields in progress are a plus)
- Good verbal and written communication skills
- Proactive, organized profile with strong interpersonal skills
- Previous experience in customer service, showroom or consultative sales
- Basic knowledge of CRM tools and Microsoft Office (Word, Excel, PowerPoint)
- Availability to work 100% on-site at the Daikin showroom (Santa Lúcia – Belo Horizonte/MG).
Benefits
- Fixed salary (CLT employment)
- Health and dental insurance
- Meal voucher
- Food allowance
- Transportation voucher
- Life insurance
- Profit sharing (PLR)
- Private pension plan
- Gympass
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceconsultative salese-commerceCRM toolsMicrosoft Office
Soft Skills
verbal communicationwritten communicationproactiveorganizedinterpersonal skills
Certifications
high school diplomacollege studies in Marketingcollege studies in Business Administration