Territory Sales Representative – Lighting & Controls
Acuity
Senior Client Sales Executive, Higher Education
D2L
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$78,000 - CA$100,000 per year
Job Level
Senior
About the role
- Manage client relationships across multiple Higher Education accounts, gain a deep understanding of your clients’ needs and keep client satisfaction at an all-time high.
- Achieve sales targets by identifying opportunities to sell additional products and services within our existing account base.
- Work closely with the Customer Success Team to expand the D2L product and service offering within accounts.
- Identify the right D2L products, services, and events to meet customer needs.
- Support the customers’ strategic goals by managing renewals and surpassing industry-leading retention standards.
Requirements
- 5+ years in a sales-oriented, client-facing account management role (successful SaaS or complex solution sales experience in EdTech, HCM, or eLearning is preferred).
- Proven ability to manage a book of business and experience managing a quota.
- Track record of successful achievement of assigned quotas.
- Experience with enterprise-level web-based applications.
- Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset.
- Strong knowledge of the North American Higher Education system.
- Strong understanding of enterprise software sales cycles and dealing with top decision makers.
- Proficiency in Salesforce and other sales tools such as Terret (formerly BoostUp) and Gong.
- Self-motivated, detail-oriented, and committed to excellence.
- Working knowledge of web and database technology.
- Familiarity with AI tools and using AI to further business goals.
- Effective communication, listening, negotiating and time management skills.
- Proven team player and ability to work well with others.
- Excellent customer service skills.
- Achievement-oriented, with the ability to multitask and handle multiple clients in a dynamic, fast-paced environment.
- Ability to craft a solution with appropriate products and services that meet business goals based on client discussions, and skilled at presenting these solutions to stakeholders.
- Collaborative mindset.
- Solid account planning and forecasting skills.
- Skilled in value based, consultative selling methodologies (Familiarity with MEDDPICC, Solution Selling or similar sales methodologies).
- Willing to travel up to 25% and able to travel freely between the US and Canada or other countries and hold a valid passport.
- Bachelor’s degree recommended (technical, business or education-related is ideal).
Benefits
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS salesaccount managementquota managemententerprise software salesLearning Management SystemsTraining and Assessment Systemsweb-based applicationsweb technologydatabase technologyconsultative selling methodologies
Soft skills
client relationship managementself-motivateddetail-orientedeffective communicationnegotiating skillstime managementteam playercustomer servicemultitaskingcollaborative mindset
Certifications
Bachelor’s degree
