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Senior Generator Field Technician
D2B GroupsSenior Generator Technician supervising service operations for generator repair. Responsibilities include training technicians, customer support, and safety compliance management, based in Dallas, Texas.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and mentoring service technicians while ensuring compliance with safety protocols and quality control procedures. Proficient in troubleshooting and maintaining generators and related equipment, with a strong focus on customer service and operational improvement.
Highest-signal resume keywords
Master Technician CertificationSwitchgear ExpertiseTeam ManagementCustomer Service SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Generator MaintenanceTroubleshootingPreventive MaintenanceEmergency RepairQuality Control ImplementationTechnical Training DevelopmentPerformance EvaluationField SupportParts DeliverySafety Protocol Compliance
Soft Skills
CoachingCommunicationOrganizational SkillsPositive AttitudeCustomer Relationship Management
Certifications & Qualifications
Master Technician CertificationOEM Certification
Industry Keywords
Field Service OperationsTechnical SupportService ManagementEmergency ResponseStaffing Needs Assessment
About the role
Key responsibilities & impact- Supervise and direct the work of assigned service technicians within geographic territory
- Evaluate performance, provide coaching and feedback, and develop training programs to improve technical knowledge and overall performance of assigned technicians
- Identify and assign team members to provide field support and mentorship to other service technicians
- Partner with the Service Director to resolve employee performance or behavioral issues and determine staffing needs
- Participate in recruiting and hiring of field service technicians
- Serve as first point of contact for phone and field support, including troubleshooting, emergency repair assistance, and parts delivery; escalate complex issues to the Service Director as needed
- Conduct preventive maintenance, emergency maintenance, startup, troubleshooting, repair, and maintenance of generators and related equipment
- Make pre-startup site visits to advise and assist installing contractors
- Lead safety initiatives and oversight for all technicians in assigned geography, ensuring compliance with safety protocols
- Execute Quality Control programs within assigned geographic territory, working with the Technical Service Manager to implement QC procedures and ensure proper documentation
- Support the Service Manager in reviewing work orders at all stages of project execution
- Drive and promote continuous improvement of field operations
- Provide customer-focused support to enhance customer relationships and resolve concerns
- Support planning and quoting of complex service projects
- Assist the Service Director with the OEM warranty process administration
- Advise the service operations team on time and materials needed for various service levels
- Provide after-hours emergency response support as needed
- Occasional overnight travel required
Requirements
What you’ll need- High school diploma or GED preferred
- Master Technician or equivalent OEM certification and training is required
- High level of expertise with switchgear
- Positive attitude and strong customer service skills required
- Ability to manage a team of technicians
- Fluency in written and spoken English
- Ability to read and interpret documents such as safety rules and procedure manuals
- Ability to write routine reports and correspondence
- Intermediate knowledge of Microsoft Office applications
- Strong organizational, computer, and communication skills
- Overnight travel may be required
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account D2B Groups Website LinkedIn All Job Openings 1 - 10 employees 🎯 Recruiter Recruitment
- Construction
- Engineering D2B Groups is a company that specializes in recruiting and workforce solutions across various industries, particularly construction, engineering, facility services, heavy equipment manufacturing, and power generation. They offer services such as recruiting partnerships, hiring manager trainings, and career coaching to help job seekers and employers connect. Their aim is to unlock potential through hiring excellence, providing opportunities nationwide for job seekers and facilitating the recruitment process for businesses. D2B Groups is dedicated to being a partner in hiring solutions, optimizing website experience for their clients and users. Senior Generator Field Technician Job not on LinkedIn 🔥 24 minutes ago 🏢🏡 Dallas – Hybrid ⏰ Full Time 🟠 Senior ✨ Technician Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Supervise and direct the work of assigned service technicians within geographic territory
- Evaluate performance, provide coaching and feedback, and develop training programs to improve technical knowledge and overall performance of assigned technicians
- Identify and assign team members to provide field support and mentorship to other service technicians
- Partner with the Service Director to resolve employee performance or behavioral issues and determine staffing needs
- Participate in recruiting and hiring of field service technicians
- Serve as first point of contact for phone and field support, including troubleshooting, emergency repair assistance, and parts delivery; escalate complex issues to the Service Director as needed
- Conduct preventive maintenance, emergency maintenance, startup, troubleshooting, repair, and maintenance of generators and related equipment
- Make pre-startup site visits to advise and assist installing contractors
- Lead safety initiatives and oversight for all technicians in assigned geography, ensuring compliance with safety protocols
- Execute Quality Control programs within assigned geographic territory, working with the Technical Service Manager to implement QC procedures and ensure proper documentation
- Support the Service Manager in reviewing work orders at all stages of project execution
- Drive and promote continuous improvement of field operations
- Provide customer-focused support to enhance customer relationships and resolve concerns
- Support planning and quoting of complex service projects
- Assist the Service Director with the OEM warranty process administration
- Advise the service operations team on time and materials needed for various service levels
- Provide after-hours emergency response support as needed
- Occasional overnight travel required 🎯 Requirements
- High school diploma or GED preferred
- Master Technician or equivalent OEM certification and training is required
- High level of expertise with switchgear
- Positive attitude and strong customer service skills required
- Ability to manage a team of technicians
- Fluency in written and spoken English
- Ability to read and interpret documents such as safety rules and procedure manuals
- Ability to write routine reports and correspondence
- Intermediate knowledge of Microsoft Office applications
- Strong organizational, computer, and communication skills
- Overnight travel may be required Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Low Voltage Technician 🕒 5 days ago Vivant 51 - 200 📡 Telecommunications 🤝 B2B 🔒 Cybersecurity Website LinkedIn All Job Openings Low Voltage Technician performing installations including network setup and security systems for commercial clients in Texas and surrounding areas. Requires travel and hands-on capabilities in low voltage work. 🏢🏡 Dallas – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Technician Level II Technician 🕒 June 30 TeamLogic IT 1001 - 5000 🤝 B2B 🔒 Cybersecurity Website LinkedIn All Job Openings Senior IT Support Technician managing client IT environments and service desk issues. Supporting cloud migrations and maintaining security policies within a Managed Service Provider. 🏢🏡 Dallas – Hybrid 💵 $60k - $80k / year ⏰ Full Time 🟠 Senior 🔴 Lead ✨ Technician 🦅 H1B Visa Sponsor eDiscovery Technician 🕒 June 29 CGS Federal (Contact Government Services) 51 - 200 🤝 B2B 🔒 Cybersecurity Website LinkedIn All Job Openings eDiscovery Technician supporting the legal organization within a large Federal agency. Joining a team to solve government’s most dynamic problems with cutting edge technology. 🏢🏡 Dallas – Hybrid 💵 $54.4k - $73.8k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Technician Senior eDiscovery Technician 🕒 June 29 CGS Federal (Contact Government Services) 51 - 200 🤝 B2B 🔒 Cybersecurity Website LinkedIn All Job Openings Senior eDiscovery Technician supporting legal organization within a large Federal agency. Log productions, analyze data, and monitor incoming productions for eDiscovery processes. 🏢🏡 Dallas – Hybrid 💵 $69.9k - $100.9k / year ⏰ Full Time 🟠 Senior ✨ Technician Lead Installation Technician 🕒 June 25 Harker Security 11 - 50 🔐 Security 🔧 Hardware 🤝 B2B Website LinkedIn All Job Openings Lead Installation Technician overseeing installations and mentoring junior techs at a national security company. Specializing in commercial security solutions with a focus on customer service and technical expertise. 🏢🏡 Dallas – Hybrid ⏰ Full Time 🟠 Senior ✨ Technician 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs