Account Executive

• Generates sales to customers for parts, assemblies, truck rebuilds, used parts, and vision plus.
• Acts as a liaison between the company and the customer. Helps resolve any problems the customer feels he/she has with receiving parts, quality of work performed by serviceperson, quality of rebuilt components, invoicing, and any other problems necessary to maintain rapport with the customer.
• Quotes service in the field and works with all customer relations.
• As directed by stocking list from the Manager of Inventory Control, keeps the rolling warehouse stocked with parts and rotating parts with turning inventory.
• Manages and reports to customer details of their comprehensive preventative maintenance plan.
• Provide a detailed call report to the Sudden Service Manager weekly to discuss customer concerns and demands in the field.
• Communicates twice daily with the direct parts representatives passing on any information or parts orders.
• Make constant recommendations and suggestions for merchandising programs and the benefits of preventative or full maintenance agreements.

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