People Operations

• Drive and oversee the execution of People & Culture projects and initiatives defined by the Chief Compliance Officer and senior leadership.
• Ensure consistent implementation of policies, processes, and frameworks across all countries and entities.
• Monitor project progress, manage risks, and ensure timely and high-quality delivery.
• Step into day-to-day HR operations when required to support the team and maintain service continuity.
• Lead and coordinate the Employee Services, HR Business Partner, and External Workforce teams.
• Ensure smooth and compliant HR operations across the employee lifecycle (onboarding, changes, exits, etc.).
• Provide operational and procedural guidance to the team, resolving escalated or complex cases.
• Build clear accountability, collaboration, and communication across all HR areas.
• Maintain and strengthen HR documentation, policies, and audit readiness.
• Ensure all HR activities comply with local employment laws and internal governance standards.
• Support the rollout and maintenance of HR systems and ensure data accuracy and integrity.
• Drive standardization, automation and process improvement across international operations.
• Act as a partner and escalation point for HR Business Partners and HR Generalists, ensuring consistent support for managers and teams.
• Promote fairness, compliance, and professionalism in all employee matters.
• Contribute to engagement, development, and well-being initiatives that are scalable and pragmatic.
• Work closely with the Chief Compliance Officer, senior leadership, and other functions (Finance, Delivery, Resource Management) to ensure alignment and execution of People & Culture priorities.
• Provide clear communication and reporting on progress, risks, and improvement opportunities.
• Foster collaboration within the People & Culture function and ensure a service-oriented approach across teams.

Head of People & Culture

Senior People Operations Specialist