Senior Staff Operations Program Manager

d-Matrix

Operations Program Manager responsible for end-to-end manufacturing readiness for new hardware products. Leading cross-functional programs to ensure quality, efficiency, and timely product launches.

Posted 5/22/2026full-timeSanta Clara • California • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Lead cross-functional manufacturing programs from concept through end-of-life, owning schedule, scope, cost, and risk.
Drive build planning and execution for EVT, DVT, PVT, and MP phases at contract manufacturer sites.
Define and track exit criteria for each NPI phase, including yield, cycle time, FPY, and quality gates.
Maintain integrated program schedules and identify critical path dependencies across hardware, firmware, tooling, and supply readiness.
Own the Manufacturing Readiness Plan (MRP), including process flow, station design, fixture and tooling readiness, test coverage, and operator training.
Partner with Manufacturing Engineering to validate process capability (Cpk), drive DFM/DFA feedback into Engineering, and qualify production lines.
Lead production ramp, monitor key KPIs (yield, throughput, RTY, scrap, WIP), and drive corrective actions when targets are missed.
Coordinate ECO/ECN implementation at the factory and ensure clean cut-in with minimal disruption to output.
Partner with Commodity Managers and Planning to align material availability, lead times, and clear-to-build status with build plans.
Drive capacity assessments and ensure CM line, equipment, and labor capacity meet forecasted demand.
Identify supply risks early, develop mitigation plans, and escalate constraints to leadership with clear options and recommendations.
Partner with Quality to drive failure analysis, 8D problem solving, and closed-loop corrective actions on field and factory issues.
Lead yield improvement initiatives and cost-down projects across the product lifecycle.
Champion continuous improvement, lean manufacturing, and Six Sigma practices on the production floor.
Serve as the primary day-to-day operational point of contact with contract manufacturers and key suppliers.

Requirements

What you’ll need

Bachelor's degree in Mechanical, Electrical, Industrial, or Manufacturing Engineering, or a related technical discipline.
5+ years of experience in manufacturing, NPI, or operations program management for high-volume consumer electronics, medical devices, automotive, or similar hardware products.
Demonstrated experience taking products through full NPI cycle (EVT/DVT/PVT) and ramping to mass production.
Strong working knowledge of manufacturing processes such as SMT, PCBA, plastics/metals fabrication, mechanical assembly, and final test.
Hands-on experience working with contract manufacturers, ODMs, and tier-1 suppliers, including in Asia.
Proficiency interpreting engineering drawings, BOMs, AVL, ECOs, and test data.
Excellent program management skills with the ability to manage multiple concurrent priorities under tight deadlines.
Strong analytical skills; comfortable with statistical tools, yield analysis, and data-driven decision making.
Excellent written and verbal communication skills, with the ability to influence at all levels of the organization.
Willingness and ability to travel domestically and internationally (up to 30%), including extended stays at CM sites during critical builds.

Benefits

Comp & perks

Domestic and international travel required (up to 30%)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

manufacturing processesNPI cycleEVTDVTPVTyield analysisstatistical toolsprogram managementDFMDFA

Soft Skills

analytical skillscommunication skillsinfluencing skillsproblem solvingleadershipcross-functional collaborationtime managementdecision makingcontinuous improvementteam coordination