D-Fend Solutions

Backend Engineer

• Lead and mentor a team of automation engineers, setting technical direction and supporting professional growth.
• Architect, implement, and maintain scalable automation frameworks using Python and Pytest.
• Write, review, and optimize unit, integration, and regression test cases to ensure high-quality software delivery.
• Oversee automation of system-level and end-to-end testing, including API and UI layers (Selenium preferred).
• Design and maintain CI/CD pipelines with Jenkins, Docker, and Git, integrating automated testing into every stage of development.
• Collaborate closely with software developers, RF, QA, DevOps, and hardware teams to embed testing and automation best practices.
• Define, track, and report test metrics such as coverage, execution reliability, and defect detection effectiveness.
• Promote a culture of quality and continuous improvement, introducing new tools and practices to strengthen automation.
• Act as a technical expert, conducting code reviews and ensuring adherence to coding/testing standards.

Team Leader – Python Automation, Infrastructure and Testing

Product Manager

• Lead and manage New Product Introduction (NPI) activities for new hardware products, overseeing the entire process from design to mass production.
• Develop and optimize manufacturing processes, creating detailed engineering and manufacturing documentation.
• Manage the design and manufacturing of mechanical components made from plastic and metal, working directly with CMs locally and abroad.
• Lead the design, validation, and certification of product packaging.
• Act as a technical focal point, collaborating with R&D, production, quality assurance, and supply chain teams.
• Support the design and manufacturing of jigs and fixtures for the production line.
• Lead the manufacturing and DFx and FAI processes for mechanical parts, PCBs, and PCBAs.
• Support the assembly of mechanical prototypes.

Mechanical Product Lead – NPI/Engineering

Customer Success Manager

• Architect and execute a unified Customer Success strategy across the companys product and service portfolio to drive adoption, retention, and growth
• Act as the definitive "Voice of the Customer" (VoC) and synthesize customer insights to inform executive strategy and product roadmaps
• Establish a Center of Excellence (CoE) for customer engagement and standardize core playbooks (onboarding, QBRs, health scoring) while allowing product-specific nuances
• Lead, mentor, and scale a high-performing team of Program Managers, technical field support, training, and customer success operations
• Oversee development of training and enablement programs to manage high cognitive load and ensure team expertise
• Champion cross-functional alignment across product, sales, support, and marketing to break down internal silos
• Collaborate with Product teams to consolidate customer feedback and prioritize integration improvements
• Establish SLAs and communication channels with Support and Engineering to mitigate internal friction and improve the support experience for customers

Director of Customer Success

Administrative Assistant

• Manage the full employee lifecycle: recruitment coordination, onboarding and offboarding, benefits administration, support performance review cycles and maintain accurate employee records
• Develop and implement employee engagement and welfare initiatives to foster a positive workplace culture
• Serve as the primary contact for employees regarding HR policies, procedures, and benefits; ensure compliance with HR best practices and local Labor regulations
• Coordinate closely with Israel HR Team
• Provide HR insights and recommendations to the leadership
• Oversee day-to-day office operations and keep the workspace running smoothly
• Manage office supplies, vendor relationships, and facility needs
• Plan team gatherings, offsites, and company events in collaboration with leadership

Team Leader – Python Automation, Infrastructure and Testing

Mechanical Product Lead – NPI/Engineering

Director of Customer Success

HR Specialist / Office Manager