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About the role
Key responsibilities & impact- Support day-to-day work within the client delivery team, contributing to sprint planning, backlog refinement, and risk identification under the guidance of your Delivery Manager.
- Work alongside Mid and Senior Level BAs to develop your understanding of client delivery, best practices, and the broader BA function.
- Participate in client discovery workshops, learning to identify opportunities for Cytora to add value.
- Help translate client business needs into clear requirements, user stories, and process designs.
- Assist in identifying data inputs, system integration points, and exception scenarios during solution design.
- Support analytical reporting of product performance using tools such as Thoughtspot.
- Learn to design and document AI-driven workflows, including prompt strategies and reporting processes.
- Look for opportunities to improve efficiency through AI tools — including automating repetitive tasks and improving documentation.
- Support test activities including writing acceptance criteria, assisting with UAT, and documenting edge cases.
- Collaborate within agile delivery teams, learning to manage priorities and dependencies.
- Contribute to continuous improvement by monitoring live solutions and flagging areas for enhancement.
Requirements
What you’ll need- Some Business Analysis experience or relevant transferable skills (internship, placement, or early career welcome).
- An interest in or exposure to the insurance sector (underwriting, claims, policy administration, or distribution) is a plus — but not essential.
- A willingness to learn how to engage with clients and stakeholders in a professional, confident manner.
- Curiosity about AI tools — including prompt engineering and AI-assisted workflows — and a desire to develop hands-on skills.
- Strong written and verbal communication skills.
- Multilingual skills are a bonus — fluency in English is required, additional languages are advantageous.
Benefits
Comp & perks- Competitive salary + OTE
- Flexible working and remote options
- Professional development budget & conference access
- Annual company retreats
- A mission-driven culture that puts people first
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisuser storiesprocess designdata inputssystem integrationacceptance criteriaUATAI-driven workflowsprompt engineeringanalytical reporting
Soft Skills
communicationcollaborationcuriosityprofessionalismconfidencewillingness to learnproblem-solvingstakeholder engagementprioritizationcontinuous improvement