Global Service Specialist

Cytek Biosciences

Global Service Specialist facilitating effective training and advanced troubleshooting for Cytek service personnel worldwide. Engaging in extensive travel for technical support and training implementation.

Posted 7/14/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $127,000 - $159,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training and supporting Field Service Engineers in the flow cytometry industry, with a strong focus on troubleshooting, communication, and knowledge transfer. Proficient in managing escalations and optimizing service solutions through effective collaboration and feedback mechanisms.

Highest-signal resume keywords

Lead Field Engineer ExperienceFlow Cytometry TroubleshootingTraining and Presentation SkillsMS Office ProficiencyInterpersonal and Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Troubleshooting Flow CytometersHands-On Repair WorkTechnical Instrument TrainingKnowledge TransferField Service Support

Soft Skills

Interpersonal SkillsDiplomacy SkillsExcellent Communication SkillsPresentation Skills

Tools & Technologies

Cytometry SoftwareMS Office

Industry Keywords

Flow CytometryField Service EngineeringContinuous EngineeringIntradepartmental CommunicationCustomer Concerns Management

About the role

Key responsibilities & impact

Conduct technical instrument training to the service and support team from technical onboarding to creation of roadmaps for each Field Service Engineer
Transfer of Knowledge from Engineering/New Product Introduction meeting to field service teams
Replicate in-house training to alternate locations within the US and internationally
Provide on-the-job training to Cytek and distributor FSEs globally
Perform co-travels with Cytek FSEs on a worldwide basis to evaluate individual learning plans and effectiveness of training
Provide remote and on-site support of FSEs and distributors globally
Report Manufacturing and Continuous Engineering feedback from the field
Manage intradepartmental communication to optimize implementation of service solutions
Serve as escalation point leader to coordinate internal and external teams with ongoing field investigations
Escalate critical product performance issues and/or customer concerns to management in a timely fashion
Perform co-travels with direct and distributor FSEs on a worldwide basis
Other responsibilities as assigned by your manager or the Company

Requirements

What you’ll need

5-8 years of experience as a Lead Field Engineer in the flow cytometry industry
BS/MS in a related life science or engineering field
Experience with troubleshooting flow cytometers, including hands-on repair work
Demonstrated interpersonal and diplomacy skills
Excellent communication skills both verbal and written
Excellent presentation and training skills
Proficiency with MS Office and cytometry software

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Cytek Biosciences Website LinkedIn All Job Openings 501 - 1000 employees 🧬 Biotechnology ⚕️ Healthcare Insurance 🔬 Science Biotechnology
Healthcare Insurance
Science Cytek Biosciences is a leading cell analysis solutions company dedicated to advancing cancer and cell biology research. The company specializes in flow cytometry instruments and associated products, focusing on delivering deep immune cell profiling benefits to scientists. Through innovative technologies, Cytek aims to enhance the efficiency and effectiveness of research in immuno-oncology, drug discovery, and genomics. Global Service Specialist Job not on LinkedIn 🔥 50 minutes ago 🏢 – Onsite 💵 $127k - $159k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Conduct technical instrument training to the service and support team from technical onboarding to creation of roadmaps for each Field Service Engineer
Transfer of Knowledge from Engineering/New Product Introduction meeting to field service teams
Replicate in-house training to alternate locations within the US and internationally
Provide on-the-job training to Cytek and distributor FSEs globally
Perform co-travels with Cytek FSEs on a worldwide basis to evaluate individual learning plans and effectiveness of training
Provide remote and on-site support of FSEs and distributors globally
Report Manufacturing and Continuous Engineering feedback from the field
Manage intradepartmental communication to optimize implementation of service solutions
Serve as escalation point leader to coordinate internal and external teams with ongoing field investigations
Escalate critical product performance issues and/or customer concerns to management in a timely fashion
Perform co-travels with direct and distributor FSEs on a worldwide basis
Other responsibilities as assigned by your manager or the Company 🎯 Requirements
5-8 years of experience as a Lead Field Engineer in the flow cytometry industry
BS/MS in a related life science or engineering field
Experience with troubleshooting flow cytometers, including hands-on repair work
Demonstrated interpersonal and diplomacy skills
Excellent communication skills both verbal and written
Excellent presentation and training skills
Proficiency with MS Office and cytometry software Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs PCP/Endo Business Specialist 🔥 1 hour ago Boehringer Ingelheim 10,000+ employees 💊 Pharmaceuticals 🧬 Biotechnology 🔬 Science Website LinkedIn All Job Openings PCP/Endo Business Specialist responsible for maximizing diabetes product sales. Collaborating with healthcare providers and managing customer relationships to drive market support and product usage. 🏢 Saint Cloud – Onsite 💵 $115k - $181k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🦅 H1B Visa Sponsor PCP/Endo Business Specialist 🔥 1 hour ago Boehringer Ingelheim 10,000+ employees 💊 Pharmaceuticals 🧬 Biotechnology 🔬 Science Website LinkedIn All Job Openings PCP/Endo Business Specialist responsible for sales strategy and product promotion for Boehringer Ingelheim diabetes products. Influences healthcare professionals and analyzes market to maximize sales. 🏢 Valparaiso – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 🦅 H1B Visa Sponsor PCP/Endo Business Specialist 🔥 1 hour ago Boehringer Ingelheim 10,000+ employees 💊 Pharmaceuticals 🧬 Biotechnology 🔬 Science Website LinkedIn All Job Openings PCP/Endo Business Specialist responsible for developing sales strategies for diabetes products. Collaborating with healthcare providers to enhance market presence and product adoption. 🏢 San Jose – Onsite 💵 $115k - $181k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🦅 H1B Visa Sponsor Developmental Care Specialist – Residential Behavioral Health 🔥 3 hours ago Wedgwood Christian Services 201 - 500 🤝 Non-profit 🌍 Social Impact Website LinkedIn All Job Openings Developmental Care Specialist providing direct care for adolescent boys in a behavioral health program. Supporting daily operations and implementing individualized treatment in a trauma-informed environment. 🏢 Grand Rapids – Onsite 💵 $20 - $22 / hour ⏰ Full Time 🟠 Senior 🔴 Lead Laundry Technician 🔥 3 hours ago Seabrook, WA 51 - 200 🏠 Real Estate 🛍️ eCommerce Website LinkedIn All Job Openings Laundry Technician responsible for efficient laundry processing and high cleanliness standards in a hospitality setting. Operating machinery, sorting laundry, and maintaining quality standards in a team environment. 🏢 Aberdeen – Onsite 💵 $18 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🗣️🇪🇸 Spanish Required 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs