Cyted Health

Implementation Specialist

• Ensure clinic capacity, resilience, and continuity
• Work directly with NHS trusts to secure sufficient clinic capacity to support reliable and predictable service delivery.
• Support trusts in developing sustainable staffing models, ensuring adequate administrative and nursing coverage to mitigate operational risk.
• Provide hands-on support with day-to-day service management during implementation, maintaining service continuity until the service is fully embedded and stable.
• Identify early operational risks and intervene proactively to prevent disruption to clinics and patient flow.
• Manage effective handovers between Sales, Clinical, and Operations teams to ensure a clear and efficient transition from commercial interest to live service.
• Design and embed repeatable implementation processes that enable consistent rollout across multiple sites.
• Coordinate resources across departments to prevent duplication of effort, missed dependencies, or delays.
• Act as a central point of accountability for implementation progress, escalating risks and resolving blockers quickly.
• Work with clinical and operational stakeholders to update, standardise, and modernise pathways and referral routes.
• Ensure pathways are clearly defined, clinically credible, operationally workable and replicable across different trust contexts.
• Support alignment between clinical intent, operational delivery, and commercial commitments.

Service Implementation Manager

Director

• Develop and execute US payer relations and national account strategies to achieve reimbursement, coverage, and patient access goals.
• Establish strategies and tactics to secure favourable coverage policies and payment contracts with commercial payers.
• Lead efforts to establish and optimize coding, coverage, and payment pathways for Cyted’s molecular diagnostic portfolio.
• Monitor federal and state healthcare policy developments and assess their impact on access strategy and business objectives.
• Identify reimbursement risks and opportunities, proactively shaping mitigation and growth plans.
• Define access KPIs and track performance against coverage, payment, and revenue targets.
• Build and maintain strong relationships with payers, LBMs, IDNs, IDN finance structures, Medicare, Medicaid, VA, DoD, and other relevant stakeholders.
• Lead payer engagement plans across national and regional accounts, aligning access strategy to key health system priorities.
• Represent the company in payer meetings, contract discussions, industry conferences, and relevant forums.
• Partner with national and regional accounts to remove reimbursement barriers and accelerate pull through.
• Create and communicate clear payer value propositions supported by clinical and health economic evidence.
• Develop health economic models, reimbursement dossiers, and other payer facing materials tailored to decision makers.
• Support commercial teams and key accounts with reimbursement education and structured problem solving.
• Collaborate cross functionally with Sales, Marketing, Medical Affairs, Regulatory, and Finance to align access strategy with commercial and launch goals.
• Ensure payer insights inform evidence generation, messaging, and product positioning decisions.

Service Implementation Manager

Director of Payer Relations – National Accounts