Administrative Assistant – Backoffice
Cyrela
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Review of personal records with credit protection agencies (credit bureaus)
- Analysis of clients' personal documentation and financial capacity using CRM and onboarding systems
- Preparation of reports and opinions for evaluation by higher-level approval/management
- Assess risks associated with credit applications and propose alternatives to mitigate them
- Monitoring existing client portfolios to identify issues or irregularities that may affect their ability to pay
- Interface with sales and back-office teams to manage risks
- In-person and telephone customer service
Requirements
- Proficiency in Microsoft Office
- Availability to work flexible hours
- Experience in real estate/mortgage lending
Benefits
- Profit-sharing (PLR)
- Transportation voucher (commute allowance)
- Meal voucher / meal allowance
- Bradesco Health Plan with special conditions for you and your dependents
- Bradesco Dental Plan
- Telemedicine with various specialties
- Wellhub
- TotalPass
- Life Insurance
- Pet benefit program
- Birthday day off + gift voucher
- Postnatal baby support allowance
- Newborn welcome kit (maternity basket with baby essentials)
- Extended marriage leave
- Extended paternity leave
- Psychological and social support channel (CuideCY)
- Fruit and coffee in the offices
- Vaccination campaign
- On-site quick massage
- Partnerships with sports facilities (soccer and beach tennis)
- Payroll-deductible loans (conditions apply)
- Discounts at universities and language schools
- Discount on the purchase of your new home (conditions apply)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRMreport preparationrisk assessmentfinancial analysis
Soft Skills
customer servicecommunicationproblem-solving