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Project Manager
CYPHER LearningProject Manager leading customer onboarding and internal initiatives at CYPHER Learning. Executing complex projects in a fast-paced SaaS environment for a global learning platform.
About the role
Key responsibilities & impact- Drive execution of customer onboarding programs, including complex implementations involving data migration, integrations, and multiple stakeholders.
- Own project plans, timelines, dependencies, and risk management across multiple concurrent workstreams.
- Partner cross-functionally with Sales, Customer Success, Product, and Engineering to ensure aligned, on-time delivery.
- Maintain clear project visibility through structured documentation, status reporting, and consistent communication cadence.
- Identify risks early, remove blockers quickly, and keep projects moving with pace.
- Hold stakeholders accountable while maintaining a collaborative, solutions-oriented approach.
- Lead internal initiatives that improve delivery efficiency, scalability, and overall implementation quality.
- Lead or support onboarding and training delivery during peak periods to accelerate customer adoption.
- Maintain strong product knowledge and apply it directly to both implementation and training execution.
- Perform other related duties as assigned.
Requirements
What you’ll need- Bachelor’s degree or equivalent practical experience preferred.
- 5+ years of experience managing projects, with a demonstrated ability to drive initiatives from kickoff through completion.
- Strong organizational and coordination skills, with the ability to manage multiple concurrent workstreams in a fast-paced environment.
- Proven ability to drive accountability and manage stakeholders across functions and levels.
- Strong written and verbal communication skills, including the ability to clearly present updates and align stakeholders.
- Ability to quickly learn new systems and apply knowledge in practical, execution-focused scenarios.
- Self-starter mindset with the ability to operate independently while collaborating effectively across teams.
- Strong sense of urgency, consistent follow-through, and disciplined execution.
- Experience with SaaS implementations or customer onboarding environments is preferred.
- Familiarity with project management tools, especially ClickUp, is preferred.
- Experience with migrations, integrations, or technical project work is preferred.
- Knowledge of learning platforms (LMS) or learning technologies is preferred.
- Formal project management training or certifications are preferred.
Benefits
Comp & perks- Competitive compensation package
- Professional development opportunities
- Supportive work culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdata migrationintegrationsSaaS implementationstechnical project worklearning platformslearning technologies
Soft Skills
organizational skillscoordination skillsstakeholder managementwritten communicationverbal communicationself-starter mindsetcollaborationsense of urgencyfollow-throughdiscipline
Certifications
project management training