Business Analyst

CYOS Solutions

Technical Business Analyst supporting the Indigo Program at the AEC. Facilitating workshops, user interviews, and stakeholder engagement for business process improvement.

Posted 5/12/2026contractCanberra • 🇦🇺 AustraliaMid-LevelSenior💰 A$100 - A$125 per hourWebsite

About the role

Key responsibilities & impact

Plan, facilitate and document user interviews, eliciting both high level and detailed business problems and analysing root causes.
Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels.
Design and develop business process models and workflows in consultation with key staff across the agency.
Manage stakeholder groups to develop a partnership with the business and foster a productive working environment.
Undertake requirements mapping and traceability.
Translate defined business needs into outcomes and problem statements (not technical requirements), for large scale Government applications and complex systems.
Identify, investigate and analyse business processes, procedures and work practices to identify business requirements, inefficiencies, gaps and opportunities for improvement.
Develop and support key internal and external relationships, including managing stakeholders to achieve work area and agency goals.
In addition, represent the agency by promoting its interests in various forums.
Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.
Perform additional duties or assume responsibility of functions as directed from time to time.

Requirements

What you’ll need

A minimum of three years’ experience as business analyst with significant exposure to user experience and/or service design.
Proven experience in producing relevant artefacts including journey maps and service blueprints.
Demonstrated experience in operating autonomously while delivering in program/project environment with limited direction.
Proven ability to communicate effectively whilst anticipating stakeholder needs and expectations across a geographically dispersed network.
Proven analytical abilities with the ability to propose and facilitate change and contribute to business improvement strategies.
Strong communication skills, with the ability to translate between business and technical terminology.
Demonstrated ability to manage staff while developing capabilities, encouraging career development and promoting professionalism.
Demonstrated personal integrity whilst achieving results within legislative and policy parameters.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CYOS Solutions Website LinkedIn All Job Openings 11 - 50 employees 🎯 Recruiter Recruitment
IT CYOS Solutions is a specialized IT recruitment agency operating in Melbourne, Sydney, and Brisbane, focusing primarily on federal government positions. The company excels in recruiting IT contractors by leveraging their deep understanding of the Australian IT contracting landscape, having been established by former contractors themselves. CYOS Solutions prides itself on connecting qualified IT talent with diverse roles and solving IT recruitment challenges for its clients, with a commitment to innovation and problem-solving. Business Analyst 🔥 27 minutes ago 🏢🏡 Canberra – Hybrid 💵 $100 - $125 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Plan, facilitate and document user interviews, eliciting both high level and detailed business problems and analysing root causes.
Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels.
Design and develop business process models and workflows in consultation with key staff across the agency.
Manage stakeholder groups to develop a partnership with the business and foster a productive working environment.
Undertake requirements mapping and traceability.
Translate defined business needs into outcomes and problem statements (not technical requirements), for large scale Government applications and complex systems.
Identify, investigate and analyse business processes, procedures and work practices to identify business requirements, inefficiencies, gaps and opportunities for improvement.
Develop and support key internal and external relationships, including managing stakeholders to achieve work area and agency goals.
In addition, represent the agency by promoting its interests in various forums.
Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.
Perform additional duties or assume responsibility of functions as directed from time to time. 🎯 Requirements
A minimum of three years’ experience as business analyst with significant exposure to user experience and/or service design.
Proven experience in producing relevant artefacts including journey maps and service blueprints.
Demonstrated experience in operating autonomously while delivering in program/project environment with limited direction.
Proven ability to communicate effectively whilst anticipating stakeholder needs and expectations across a geographically dispersed network.
Proven analytical abilities with the ability to propose and facilitate change and contribute to business improvement strategies.
Strong communication skills, with the ability to translate between business and technical terminology.
Demonstrated ability to manage staff while developing capabilities, encouraging career development and promoting professionalism.
Demonstrated personal integrity whilst achieving results within legislative and policy parameters. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

business process modelingrequirements mappingjourney mappingservice blueprintingstakeholder managementbusiness analysisprocess improvementchange facilitationanalytical skillsproblem statement development

Soft Skills

communication skillsstakeholder engagementautonomous workjudgmentintegrityleadershipcollaborationrelationship managementcareer developmentprofessionalism