Experience in analysis and modelling of current and future business processes and information management environments
Analyse data related requirements, user pathways and information flows
Conduct stakeholder engagement activities, analyse customer requirements, and collaborate with technical specialists to develop fit for purpose solutions to business problems
Develop clear and concise documents including business requirements specifications, business cases, functional & non-functional specifications, process maps, user stories, service design artefacts, communication & change management plans, and reports
Conduct investigations and undertake technical research & analysis activities based on systems knowledge in alignment with departmental policies and legislations
Evaluate options for solutions and translate business requirements into techno-functional requirements
Analyse proposed solutions from a strategic viewpoint considering the broad ranging benefits and impacts across the department and government as a whole
Experience working in Agile environment to develop requirements artefacts for complex IT systems including website development
Experience facilitating workshops and developing business scenarios, process maps, data models and use cases
Experience in developing User Stories and acceptance criteria for developers
Experience working on complex digital projects in an Agile environment
Excellent communication and presentation skills
Relevant experience in implementing Information Technology Services
Experience documenting requirements for Office technologies
Experience using Azure DevOps for user story creation and tracking of acceptance criteria
Experience or knowledge of Dynamics 365 or Power Platform.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisbusiness process modelingrequirements specificationfunctional specificationsnon-functional specificationsprocess mappinguser storiesacceptance criteriatechnical researchAgile methodology

Soft Skills

stakeholder engagementcollaborationcommunicationpresentation skillschange managementproblem-solvingworkshop facilitationstrategic analysisdocumentationcustomer requirements analysis