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Finance Operations Specialist
CynomiFinance Operations Specialist managing customer billing and accounts receivable operations in an AI-powered cybersecurity SaaS company. Collaborating closely with the Director of Finance in remote role based in Northern Ireland.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in bookkeeping and finance operations, with a strong focus on accounts receivable collections and cloud accounting software, particularly Xero. Maintains impeccable integrity and attention to detail while managing customer billing and invoicing processes.
Highest-signal resume keywords
BookkeepingAccounts Receivable CollectionsXeroCustomer Billing ManagementAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BookkeepingAccounts ReceivableAccounts PayableBank ReconciliationGeneral Ledger MaintenanceInvoicingVAT FilingsAccrualsPrepaymentsPayment Processing
Soft Skills
Excellent CommunicationOrganizational SkillsIntegrityDiscretionRelationship Management
Tools & Technologies
MaxioXeroHubSpot
Industry Keywords
Finance OperationsCustomer Data ManagementRemote WorkAudit Support
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage customer billing and invoicing in Maxio, including new subscriptions, renewals, upgrades, and credits, ensuring invoices are accurate and issued on time.
- Own accounts receivable collections: monitor the AR aging report, proactively call and email customers to collect overdue balances, negotiate payment timelines, and escalate issues to the Director of Finance when needed.
- Support accounts payable: process vendor invoices, manage approvals, prepare payment runs, and handle supplier queries.
- Perform day-to-day bookkeeping in Xero: bank and credit card reconciliations, journal entries, and general ledger maintenance.
- Support the month-end close process: reconciliations, accruals, prepayments, and supporting schedules.
- Keep billing and customer data consistent across Maxio, Xero, and HubSpot, flagging and resolving discrepancies.
- Respond to customer billing queries promptly and professionally, protecting both revenue and customer relationships.
- Assist with audits, VAT and tax filings, expense management, and ad hoc finance projects as directed by the Director of Finance.
Requirements
What you’ll need- 3–5 years of hands-on experience in bookkeeping, accounts, or finance operations.
- Impeccable integrity and discretion — this role involves access to bank accounts, Xero, and sensitive customer and company data.
- Strong references are essential and background checks will be conducted.
- Proven experience with cloud accounting software — Xero strongly preferred.
- Experience in accounts receivable collections, comfortable and confident calling customers about overdue invoices while keeping relationships positive.
- Strong attention to detail, well organized, and able to manage multiple deadlines independently in a remote setting.
- Excellent written and verbal communication in English.
- Based in Northern Ireland, with availability for occasional in-person meetings.
Benefits
Comp & perks- Real ownership from day one — run billing, collections, and payables for a fast-growing global SaaS company.
- Work closely with the Director of Finance and gain broad exposure to SaaS finance: subscription billing, revenue operations, and international operations.
- Meaningful mission — help MSPs and MSSPs deliver enterprise-grade cybersecurity services at scale.
- AI-native environment — work with a team that actively embraces AI and automation to improve how we operate.
- Remote role based in Northern Ireland — join a global team while working close to home.