CyKor

Senior UX, Training Integration Specialist – Active Secret Clearance Required

CyKor

contract

Posted on:

Location Type: Hybrid

Location: AlexandriaVirginiaWashingtonUnited States

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About the role

  • Supports federal client programs with enterprise network modernization (e.g., SD-WAN, secure wireless, identity services)
  • Supports technical capability rollouts requiring user adoption at scale
  • Integration with USCG training commands and technical schools
  • Lead end-to-end journey mapping for USCG users across afloat (cutter environments), shore units and command centers
  • Identify friction points in system access, training gaps and workflow inefficiencies
  • Translate operational workflows into UX requirements, system improvements and training needs
  • Design and develop technical training programs aligned to client mission workflows and operational environments
  • Integrate solutions into technical schools and training pipelines
  • Develop instructor-led training (ILT), computer-based training (CBT) and quick reference guides / SOPs
  • Embed UX and training into the delivery lifecycle: Design ? Build ? Validate ? Train ? Deploy ? Sustain
  • Ensure training is not an afterthought, but part of system engineering

Requirements

  • Bachelor Degree in Human-Centered Design, Instructional Design, Computer Science, or related field
  • 7-10+ years of experience across a combination of UX/UI Design, Instructional Design/Training Development and Application Development
  • Experience supporting federal environments and technical system rollouts requiring training and adoption
  • Ability to translate complex technical systems into intuitive user experiences
  • Strong instructional design capability tied to mission workflows
  • Excellent communication skills with both operators and engineers
  • Field-oriented mindset with ability to gather real-world insights
  • Bias toward practical, adoptable solutions - not theoretical designs
  • Active Secret clearance or higher
  • Experience with UX tools (Figma, Adobe XD, etc.)
  • Journey mapping and user research methodologies
  • Application development experience
  • Web applications (React, Angular, or similar)
  • Backend integration (APIs, microservices)
  • Familiarity with Learning Management Systems (LMS) and eLearning development tools (Articulate, Captivate, etc.)
  • DoD 8570/8140 baseline: CompTIA Security+ (or equivalent)
Benefits
  • Health insurance
  • 401(k) matching
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX/UI DesignInstructional DesignApplication DevelopmentJourney MappingUser Research MethodologiesWeb ApplicationsBackend IntegrationAPIsMicroservicesTechnical Training Development
Soft Skills
Excellent Communication SkillsField-Oriented MindsetAbility to Translate Complex SystemsBias Toward Practical SolutionsUser Adoption at ScaleIdentifying Workflow InefficienciesDesign ThinkingCollaboration with Operators and EngineersProblem SolvingAdaptability
Certifications
Bachelor Degree in Human-Centered DesignBachelor Degree in Instructional DesignBachelor Degree in Computer ScienceCompTIA Security+DoD 8570/8140 Baseline