Cyera

Associate Customer Success Engineer

Cyera

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Serving as the primary technical expert on the Cyera Platform
  • Driving customer adoption through effective onboarding and training processes
  • Designing and delivering customized use cases
  • Ensuring customers are realizing the full value of their investment
  • Proactively identifying and resolving obstacles to customer success
  • Conducting Quarterly Business Reviews with customers

Requirements

  • Associate’s degree or equivalent experience required
  • Bachelor’s degree in Computer Science or similar experience a plus
  • Strong project management skills
  • A self-starter with results-oriented mindset
  • Proficiency in SQL and scripting languages
  • Familiarity with APIs and web services
  • Excellent interpersonal and customer relations skills
  • Ability to work autonomously
Benefits
  • Ability to work remotely, with office setup reimbursement
  • Competitive salary
  • Unlimited PTO
  • Paid holidays and sick time
  • Health, vision, and dental insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLscripting languagesAPIsweb servicesproject management
Soft skills
interpersonal skillscustomer relationsself-starterresults-oriented mindsetautonomous work
Certifications
Associate’s degreeBachelor’s degree in Computer Science