Cycloid - Sustainable Platform Engineering

Technical Presales, Solution Architect, Customer Success Manager, IDP, Platform Engineering, DevOps, CMP

Cycloid - Sustainable Platform Engineering

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

Visit company website
✨ AI Apply
Apply

Job Level

SeniorLead

Tech Stack

AnsibleAWSAzureCloudGoogle Cloud PlatformKubernetesOpenStackPythonTerraformVMware

About the role

  • The Technical Presale & solution architect & Customer Success Manager is a critical hybrid role, responsible for driving the technical closure of new business opportunities and ensuring the continued success and growth of our existing customers.
  • You will leverage your excellent technical skills in cloud infrastructure, IaC, and Internal Developer Portal and Platform to demonstrate Cycloid's value, guide customers through complex integrations, and act as a trusted technical advisor.
  • A key component of this role is collaborating with the marketing team to produce high-impact technical content.
  • Confidently present the advantages of Cycloid and clearly articulate its competitive differentiators to a wide range of technical and business stakeholders.
  • Understand customer requirements and design the optimal technical solution utilizing the Cycloid platform, focusing on cloud architecture and integration strategy.
  • Translate prospects business needs into PoC success criterias.
  • Advise and design the solution using your DevOps skills and implement the needed automation.
  • Proactively engage with existing customers to maximize their adoption of the Cycloid platform and ensure they are achieving their desired business outcomes.
  • Act as the primary technical point of contact, advising customers on best practices for using Cycloid with their public and private cloud environments.
  • Identify opportunities for upselling and cross-selling through a deep understanding of the customer's technical roadmap and unmet needs.
  • Collaborate closely with the Marketing team to create compelling technical marketing materials, including blog posts, case studies, and technical sections for the website.
  • Deliver technical presentations and product demonstrations at webinars, industry events, and conferences.

Requirements

  • > 10 years of experience in a customer-facing role: Presales, Solutions Architect in enterprise software
  • A clear understanding of the problems that we are tackling: IDP, platform engineering, DevOps, multi-cloud, FinOps, GreenOps, CMP
  • Hands-on level 1 DevOps:
  • Core IaC & Configuration Expertise: Expertise in creating and maintaining complex configurations using the following technologies is a must: Terraform for Infrastructure as Code.
  • Ansible for configuration management.
  • Kubernetes CRDs, ArgoCD, and Helm for application deployment.
  • Proficiency in writing various pipeline and form configuration files in YAML.
  • Proficiency in at least one scripting language (e.g., Python, Bash).
  • Excellent, hands-on experience with at least one major Public Cloud provider (AWS, Azure, or GCP).
  • Excellente Presentation Comfort: Must feel comfortable and be proficient in presenting complex technical solutions and product advantages.
  • Strong understanding of DevOps principles and CI/CD methodologies.
  • Nice-to-Have Skills Internal Developer Portals: expertise in the concepts, architecture, and practical application of Internal Developer Portals (IDPs) and platform engineering principles.
  • Public Cloud: Certified Solution Architect - Associate level.
  • Private Cloud: Strong experience with Private Cloud technologies (e.g., VMware vSphere, OpenStack).
  • French speaker
Benefits
  • Competitive salary and benefits package
  • Flexible and transparent work environment, including 100% remote work in UK
  • Opportunity to work with a passionate and friendly team on impactful projects.
  • Professional development opportunities and support for continued learning.
  • A commitment to sustainability and making a positive impact on the environment
  • Home office setup up to €1200
  • Choose your own device spirit
  • 1 retreat per year somewhere in the EU

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Infrastructure as CodeTerraformAnsibleKubernetesArgoCDHelmYAMLPythonBashCI/CD
Soft skills
customer-facingpresentation skillstechnical advisorycollaborationcommunicationproblem-solvingupsellingcross-sellingtechnical content creationstakeholder engagement
Certifications
Certified Solution Architect - Associate