Cycloid - Sustainable Platform Engineering

QA Engineer

• End-to-End Quality Ownership Hybrid Testing: You will mix manual testing (to understand the 'feel' of new features) with robust automation (using Playwright) to secure the codebase.
• Full-Stack QA: You won't just test the frontend. You will perform integration testing, validating that the Backend, Frontend, and Infrastructure logic communicate correctly.
• Release Management: You will be the gatekeeper of our releases, ensuring no regressions occur and managing the workflow from development to 'Done.'
• Product Mindset & User Advocacy: The User's Voice: You will test the product from the perspective of our customer. If a workflow feels clunky, you speak up.
• Error Message Hygiene: You will ruthlessly review error messages. You ensure the platform speaks 'Human,' not 'Backend Exception,' and help enforce guidelines for clarity.
• Spec Validation: You will challenge the roadmap. You will validate specifications and 'Definition of Done' with the Product and Ops teams before code is even written.

QA Engineer, DevOps, Cloud, CMP

Pre-sales Engineer

• The Technical Presale & solution architect & Customer Success Manager is a critical hybrid role, responsible for driving the technical closure of new business opportunities and ensuring the continued success and growth of our existing customers.
• You will leverage your excellent technical skills in cloud infrastructure, IaC, and Internal Developer Portal and Platform to demonstrate Cycloid's value, guide customers through complex integrations, and act as a trusted technical advisor.
• A key component of this role is collaborating with the marketing team to produce high-impact technical content.
• Confidently present the advantages of Cycloid and clearly articulate its competitive differentiators to a wide range of technical and business stakeholders.
• Understand customer requirements and design the optimal technical solution utilizing the Cycloid platform, focusing on cloud architecture and integration strategy.
• Translate prospects business needs into PoC success criterias.
• Advise and design the solution using your DevOps skills and implement the needed automation.
• Proactively engage with existing customers to maximize their adoption of the Cycloid platform and ensure they are achieving their desired business outcomes.
• Act as the primary technical point of contact, advising customers on best practices for using Cycloid with their public and private cloud environments.
• Identify opportunities for upselling and cross-selling through a deep understanding of the customer's technical roadmap and unmet needs.
• Collaborate closely with the Marketing team to create compelling technical marketing materials, including blog posts, case studies, and technical sections for the website.
• Deliver technical presentations and product demonstrations at webinars, industry events, and conferences.

QA Engineer, DevOps, Cloud, CMP

Technical Presales, Solution Architect, Customer Success Manager, IDP, Platform Engineering, DevOps, CMP