Specialty Distribution Manager

Cycle Pharmaceuticals

Lead specialty distribution network by managing relationships with distributors and executing strategies. Oversee operations for Cycle Pharmaceuticals ensuring compliant product delivery.

Posted 6/1/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Build and strengthen relationships with specialty distributors, wholesalers, GPOs, and logistics partners.
Oversee distributor onboarding, readiness, and execution for new product launches and implementations.
Drive distributor performance, onboarding, and operational excellence through KPI’s.
Monitor and analyze distributor and wholesaler performance, including shipments, inventory levels, and service levels.
Develop and maintain distributor scorecards and KPIs to assess network effectiveness.
Resolve operational issues and coordinate escalations as needed.
Manage the day-to-day relationship between Cycle and its 3PL provider, in partnership with Supply Chain.
Oversee outbound distribution from the 3PL to specialty pharmacies, distributors, and wholesalers.
Monitor 3PL performance, including order accuracy, fill rates, shipping timelines, and service levels.
Partner with Supply Chain and Commercial teams to support product launches and ongoing distribution needs.
Manage the full lifecycle of specialty distributor contracts and ensure compliance with SLAs and regulations.
Develop and lead negotiation strategies and review contract terms.
Maintain contract documentation, templates, and SOPs; track milestones and collaborate with Finance on billing accuracy and invoice audits.
Monitor and validate chargeback activity across distributors and wholesalers to ensure pricing accuracy and contract compliance.
Partner with Finance and Commercial Operations to investigate and resolve chargeback discrepancies.
Analyze chargeback trends and identify risks, leakage, or process improvement opportunities.
Support reconciliation processes and ensure timely resolution of disputes.
Drive cross-functional initiatives to onboard products and enhance distribution processes with specialty distributors and third-party logistics partners.
Lead efficiency and improvement projects, ensuring alignment across Market Access, PMO, Product, Supply Chain, Finance, and Legal.

Requirements

What you’ll need

Bachelor’s degree required in either Business, Supply Chain, Healthcare Administration, or a related field.
Pharmaceutical industry experience, preferably in distribution, logistics, procurement, or contract management.
Experience managing specialty distributor relationships and partnerships.
Strong project management and cross-functional collaboration skills.
Contract negotiation and lifecycle management experience.
Understanding of specialty distribution operations, compliance, and regulatory frameworks.
Strong analytical and problem-solving skills with proficiency in data analysis.
Proficiency in Microsoft Office Suite, particularly Excel.
Strong understanding of pharmaceutical distribution flows, including shipments and inventory management.
Experience with chargeback processes and financial reconciliation.
Excellent communication and relationship management skills.

Benefits

Comp & perks

Competitive salary based on experience
A collaborative high performing work environment
Performance based bonus
Opportunity to join a fast growing and ambitious business
100% employer paid membership for Private Health Insurance
Life Insurance
401k plan
Regular team building events and an agile working environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementcontract negotiationdata analysischargeback processesfinancial reconciliationspecialty distribution operationsinventory managementKPI developmentoperational excellencecompliance

Soft Skills

relationship managementcross-functional collaborationanalytical skillsproblem-solvingcommunicationnegotiation strategiesleadershiporganizational skillsoperational issue resolutionperformance monitoring