Lead Credit and Collections Representative
CYBOT
full-time
Posted on:
Location Type: Office
Location: Auburn • Washington • United States
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Salary
💰 $30 per hour
Job Level
About the role
- Monitor receivables and collection of over-due balances and account reconciliation
- Job account maintenance and monitoring lien deadlines and complete lien releases upon request
- Coordinate collection/customer disputes between Sales/Operations and the customer
- Provide customer support and process customer payments and process refunds
- Monitor customer credit limits and credit holds
- Answer phones and customer service
- Other duties as assigned
Requirements
- Accounts receivable and collections experience preferred.
- Collections in the construction industry a plus
- Excellent communication skills, both written and verbal
- Strong computer skills, intermediate skill level on MS Word and Excel
- Excellent organizational skills and be able to multitask and prioritize
- Ability to handle a different range of personalities in a professional and courteous manner
- Ability to work independently and team oriented
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Tuition Reimbursement
- Employee referral bonus
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accounts receivablecollectionsaccount reconciliationcustomer payments processingrefund processingcredit limit monitoringcredit holds management
Soft Skills
communication skillsorganizational skillsmultitaskingprioritizationprofessionalismcourtesyindependenceteam orientation