CYBOT

Senior Tax Technology Analyst

CYBOT

full-time

Posted on:

Location Type: Hybrid

Location: Philadelphia • Pennsylvania • United States

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Job Level

Senior

Tech Stack

ERP

About the role

  • Support and help lead Vertex O Series tax engine implementations, including requirements gathering, configuration, testing, and post‑go‑live support.
  • Perform tax engine data mapping (taxpayers, locations, customers, products, certificates, ship vias).
  • Troubleshoot tax setup and tax decisioning issues across systems (Eclipse, Vertex, ERP).
  • Provide user support to internal teams such as Credit, Compliance, and Operations on tax determinations and technical questions.
  • Analyze processes and recommend automation and efficiency improvements within the tax lifecycle.
  • Assist with ad hoc reporting, compliance support, and audit data requests.
  • Participate in integrations of new operating companies, including occasional weekend cutovers.

Requirements

  • Vertex O Series experience (required) – ideally with hands‑on setup, tax assist rules, new taxpayer/company setup, and update review work.
  • 3+ years of indirect tax and/or tax technology experience.
  • Bachelor’s degree in Accounting, Finance, Information Systems, or related field.
  • Comfort working with large data sets, tax logic, and system troubleshooting.
  • Experience with tools like Alteryx, Power BI, or other automation/analytics platforms.
  • Demonstrates a commitment to exceptional customer service and excels at identifying and resolving problems.
  • Demonstrates adaptability and maintains high energy in response to change, shifting priorities, and evolving business requirements.
Benefits
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
tax engine implementationdata mappingtax setup troubleshootingtax decisioningautomation improvementsad hoc reportingcompliance supportaudit data requeststax assist ruleslarge data set analysis
Soft Skills
customer serviceproblem solvingadaptabilityhigh energyprioritizationcommunication