CYBOT

Senior Tax Technology Analyst

CYBOT

full-time

Posted on:

Location Type: Hybrid

Location: Philadelphia • Pennsylvania • United States

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Job Level

Senior

Tech Stack

ERP

About the role

  • Support and help lead Vertex O Series tax engine implementations, including requirements gathering, configuration, testing, and post‑go‑live support.
  • Perform tax engine data mapping (taxpayers, locations, customers, products, certificates, ship vias).
  • Troubleshoot tax setup and tax decisioning issues across systems (Eclipse, Vertex, ERP).
  • Provide user support to internal teams such as Credit, Compliance, and Operations on tax determinations and technical questions.
  • Analyze processes and recommend automation and efficiency improvements within the tax lifecycle.
  • Assist with ad hoc reporting, compliance support, and audit data requests.
  • Participate in integrations of new operating companies, including occasional weekend cutovers.

Requirements

  • Vertex O Series experience (required) – ideally with hands‑on setup, tax assist rules, new taxpayer/company setup, and update review work.
  • 3+ years of indirect tax and/or tax technology experience.
  • Bachelor’s degree in Accounting, Finance, Information Systems, or related field.
  • Comfort working with large data sets, tax logic, and system troubleshooting.
  • Experience with tools like Alteryx, Power BI, or other automation/analytics platforms.
  • Demonstrates a commitment to exceptional customer service and excels at identifying and resolving problems.
  • Demonstrates adaptability and maintains high energy in response to change, shifting priorities, and evolving business requirements.
Benefits
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
tax engine implementationdata mappingtax setup troubleshootingtax decisioningautomation improvementsad hoc reportingcompliance supportaudit data requeststax assist ruleslarge data set analysis
Soft skills
customer serviceproblem solvingadaptabilityhigh energyprioritizationcommunication