Quality Assurance Coordinator
CYBOT
full-time
Posted on:
Location Type: Office
Location: Hagerstown • Maryland • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $30 per hour
Job Level
Junior
About the role
- Champion ISO compliance by implementing and managing robust quality systems (e.g., ISO 9001 and related standards)
- Conduct internal and external audits to ensure adherence to quality procedures and regulatory requirements
- Create and maintain essential documentation including SOPs, test plans, and inspection reports
- Analyze quality metrics to uncover trends, identify root causes, and drive corrective actions
- Validate products and processes through rigorous testing against performance benchmarks
- Investigate customer complaints and process deviations, leading resolution and prevention efforts
- Lead continuous improvement initiatives to enhance system efficiency and resilience
- Mentor and train team members on quality standards, tools, and best practices
- Stay ahead of global environmental regulations (e.g., REACH, RoHS, PFAS, Conflict Minerals, Section 232) and ensure compliance
Requirements
- Bachelor’s degree in computer science, engineering, or a related technical field (or equivalent experience)
- 1–3 years of experience in quality assurance or quality control
- Hands-on experience with ISO standards and quality management systems (QMS)
- Familiarity with ISO 9001, ISO 13485, ISO 27001, and auditing principles
- Knowledge of Production Part Approval Process (PPAP) is a plus
- Strong grasp of QA methodologies, tools, and processes
- Exceptional analytical, problem-solving, and data reporting skills
- Excellent communication, collaboration, and leadership abilities
- ISO auditor certification preferred
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ISO compliancequality systemsinternal auditsexternal auditsSOPstest plansinspection reportsquality metrics analysisperformance benchmarksProduction Part Approval Process (PPAP)
Soft skills
analytical skillsproblem-solvingdata reportingcommunicationcollaborationleadershipmentoringtraining
Certifications
ISO auditor certification