CYBOT

Quality Assurance Coordinator

CYBOT

full-time

Posted on:

Location Type: Office

Location: Hagerstown • Maryland • United States

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Salary

💰 $25 - $30 per hour

Job Level

Junior

About the role

  • Champion ISO compliance by implementing and managing robust quality systems (e.g., ISO 9001 and related standards)
  • Conduct internal and external audits to ensure adherence to quality procedures and regulatory requirements
  • Create and maintain essential documentation including SOPs, test plans, and inspection reports
  • Analyze quality metrics to uncover trends, identify root causes, and drive corrective actions
  • Validate products and processes through rigorous testing against performance benchmarks
  • Investigate customer complaints and process deviations, leading resolution and prevention efforts
  • Lead continuous improvement initiatives to enhance system efficiency and resilience
  • Mentor and train team members on quality standards, tools, and best practices
  • Stay ahead of global environmental regulations (e.g., REACH, RoHS, PFAS, Conflict Minerals, Section 232) and ensure compliance

Requirements

  • Bachelor’s degree in computer science, engineering, or a related technical field (or equivalent experience)
  • 1–3 years of experience in quality assurance or quality control
  • Hands-on experience with ISO standards and quality management systems (QMS)
  • Familiarity with ISO 9001, ISO 13485, ISO 27001, and auditing principles
  • Knowledge of Production Part Approval Process (PPAP) is a plus
  • Strong grasp of QA methodologies, tools, and processes
  • Exceptional analytical, problem-solving, and data reporting skills
  • Excellent communication, collaboration, and leadership abilities
  • ISO auditor certification preferred
Benefits
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ISO compliancequality systemsinternal auditsexternal auditsSOPstest plansinspection reportsquality metrics analysisperformance benchmarksProduction Part Approval Process (PPAP)
Soft Skills
analytical skillsproblem-solvingdata reportingcommunicationcollaborationleadershipmentoringtraining
Certifications
ISO auditor certification