CYBOT

Branch Manager

CYBOT

full-time

Posted on:

Location Type: Office

Location: Mobile • Alabama • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Directs the sales activities of the branch and sales team
  • Develops and maintains customer relations with “whatever it takes” service
  • Oversees decision making and resolution of customer complaints ensuring proper handling, timely solution and positive customer experience
  • Follows company credit and return policies
  • Promotes and supports company-wide product promotions by displaying or demonstrating products, promoting uses and saleable features to customers
  • Cooperates with vendors, manufacturers and co-workers to build a team approach and to promote a positive work environment
  • Develops and maintains professional relationship with vendors and other business partners
  • Interviews and hires to fill open or new positions, following company policies and procedures and complying with legal requirements
  • Evaluates employee performance and compensation following company procedures
  • Enforces company policies, recognizes personnel problems and takes corrective action, applies appropriate employee counseling and discipline, including termination when necessary
  • Represents the company’s business interests at all times, in a positive and professional manner, by conducting business transactions and communications in a fair and ethical manner
  • Complies with all company policies, and supports corporate department procedures, such as Credit, Pricing, Accounting, Operations and HR
  • Assigns or delegates job duties necessary to run a smooth and efficient branch operation and facility, with minimal use of overtime
  • Responsible for the productivity, quality of work and morale of staff
  • Creates and maintains a safe working environment for employees and complies with company and legal safety rules and regulations
  • Responsible for safeguarding assets of the branch including inventory, fixed assets, equipment & cash
  • Creates annual branch budget, including sales, GP, inventory and overhead goals
  • Successfully operates branch within budget forecast, meeting or exceeding profitability goals, reaching inventory turns and controlling overhead expenses
  • Develops and executes a sales plan to increase market share, grow sales and increase gross margins

Requirements

  • Four-year college degree preferred with a minimum of 2-year associates degree or equivalent from a college or technical school.
  • Minimum of 4 years of industry related experience, such as product, sales, purchasing, project or operations.
  • Previous management or supervisory experience preferred.
  • Must hold a valid driver’s license and maintain acceptable driver history and insurance coverage.
  • Knowledge of electrical products and applications.
  • Skilled in selling products & services, negotiating sales, pricing and terms.
  • Ability to effectively communicate information and present ideas and solutions to customer.
  • Ability to add, subtract, multiply and divide units of measure, using whole numbers, common fractions, and decimals as well as calculate figures, such as discounts, percentages, and commissions.
  • Possess strong customer service and communication skills.
  • Have a strong work ethic including organizational skills with the ability to prioritize multiple tasks.
  • Maintain confidentiality of sensitive business information in an honest and ethical manner.
  • Attitude and knowledge of safety in working environment.
Benefits
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesnegotiationbudgetinginventory managementcustomer serviceproduct knowledgemathematical calculationsperformance evaluationemployee counselingsafety compliance
Soft skills
communicationorganizational skillsleadershipproblem-solvingteamworkwork ethiccustomer relationsconfidentialitydecision makingpositive attitude
Certifications
valid driver's license