Strategic Accounts Coordinator
CYBOT
full-time
Posted on:
Location Type: Office
Location: Northhampton • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions
- Achieve assigned strategic account objectives including growth of revenue and margin
- Monitor and assess sales performance metrics on assigned accounts
- Communicate regularly and proactively with major customers and account managers to solicit orders, respond to questions and convey Irby capabilities, and determine competitive price levels
- Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce
- Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs and resolve challenges
- Establish relationships with key vendors and purchasing teams to aid the securing of materials
- Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel
Requirements
- Knowledge and experience in sales and/or sales administration
- Strong computer skills including Microsoft Office, ERP systems, CRM systems
- Proven ability to research, analyze and critically review information
- Ability to multi-task, prioritize, and work efficiently
- Possess a curious nature with the drive to learn, develop, and continuously grow
- Ability to successfully present information and respond to questions from groups of managers, clients, customers, and the public
- Availability and willingness to work on-site during emergencies, including severe storms or power outages, outside of regular business hours
Benefits
- 401K Plan
- Competitive Medical Plans (medical, dental, and vision)
- Paid Time Off
- Paid Company Holidays
- Floating Holiday
- On Demand Pay
- Flexible Spending Accounts (Health and Dependent Care)
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
- Long-term and Short-term Disability
- Life Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales administrationdata analysiscustomer relationship managementsales performance metricstechnical knowledge of merchandise
Soft skills
communicationproblem-solvingmulti-taskingprioritizationpresentation skillscuriositydrive to learn