Support the company in optimizing financial transactions and systems by payments
Assist in streamlining the accounts receivable and claims process through process evaluation and identifying areas for performance improvement
Communicate discrepancies to management; identify root causes related to payments, collections, deductions, and chargebacks, and recommend actionable resolutions
Collaborate cross-functionally with sales, operations, customer service, and finance teams to resolve billing issues and reduce outstanding claims.
Process and post customer payments, including checks, ACH, wire transfers, and credit card transactions accurately and timely.
Investigate and resolve complex billing, payment discrepancies, and claims such as unauthorized deductions, shortages, pricing errors, and customer disputes.
Prepare weekly and monthly analytical reports related to chargebacks, deductions, aging, and collection activities to provide visibility to management.

Requirements

A minimum of 1 – 5 years of experience in Account Receivables, claims, collections, or a related accounting role.
Experience in working with high-volume transactions and customer account reconciliation.
Strong verbal and written communication skills, with the ability to communicate effectively across departments and with customers.
Advanced Proficient with MS Office Suite - specifically Excel
Strong analytical skills with high attention to detail and accuracy.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Demonstrated problem-solving skills with a proactive and solution-oriented mindset.
Basic knowledge of ERP such as SAP, or similar platform is a plus.
Experience with EDI.

Benefits

attraktive jährliche Urlaubstage
Rabatte auf unsere Produkte

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

accounts receivableclaims processingcollectionscustomer account reconciliationbilling discrepancies resolutionanalytical reportingpayment processingfinancial transactions optimizationproblem-solvingattention to detail

Soft skills

verbal communicationwritten communicationcross-functional collaborationtime managementmulti-taskingproactive mindsetsolution-orientedperformance improvementcustomer serviceability to meet deadlines