Sales Operations Specialist
CyberSheath
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy.
- Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
- Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition.
- Systems & Tools Enablement: Administer and optimize sales enablement platforms (Salesforce, LinkedIn Sales Navigator, ZoomInfo, etc) , including license and usage monitoring, to streamline rep workflows and ensure effective adoption.
- Data Quality & Governance: Establish and enforce data governance rules across all GTM tools by defining and managing data hygiene processes including de-duplication, normalization, and enrichment logic.
- Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement.
- Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
- Development of Standard Operating Procedures: Take the lead on establishing robust SOPs pertaining to Sales Operations activities and continually improving current processes.
- Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution.
Requirements
- 5-7 years of experience in Sales Operations, Revenue Operations, or related roles.
- Strong understanding of sales processes, pipeline management, and forecasting methodologies.
- Technical knowledge of Salesforce including familiarity with:
- Object management and Layouts
- Salesforce reporting, dashboards, and forecasting
- Flows and automation
- Integration with additional tools (i.e. ZoomInfo, Pardot, etc.)
- User and Profile assignment and management
- Hands-on experience with sales productivity tools:
- Salesforce (Required)
- ZoomInfo (Required)
- Pardot (or similar platform)
- LinkedIn Sales Navigator (or similar platform)
- Adobe Sign (or similar platform)
- Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment.
- Strong analytical and problem-solving skills; able to distill complex data into actionable insights.
- Excellent verbal and written communication skills; able to engage with both technical and non-technical teams.
- A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Sales OperationsRevenue OperationsSalesforceSalesforce reportingSalesforce dashboardsSalesforce forecastingData governancePipeline managementForecasting methodologiesProcess improvement
Soft skills
Organizational skillsProject managementAnalytical skillsProblem-solving skillsVerbal communicationWritten communicationProactive mindsetSolution-oriented mindsetCollaborationTraining