Project Coordinator – MSP Onboarding

. Support the onboarding PM across a portfolio of active MSP onboarding, conversion, and offboarding projects.

Posted 4/24/2026full-timeMaple Grove • Minnesota • 🇺🇸 United StatesJunior💰 $55,000 - $70,000 per yearWebsite

Key responsibilities & impact

Support the onboarding PM across a portfolio of active MSP onboarding, conversion, and offboarding projects.
Maintain accurate project documentation in ConnectWise — statuses, notes, work plans, and task assignments.
Monitor project milestones and flag items at risk of missing target dates.
Track open action items and follow up with internal teams to keep tasks moving.
Prepare meeting agendas, capture notes, and distribute recaps and action items within 24 hours.
Send templated client communications on behalf of the PM — welcome emails, weekly check-in summaries, status updates.
Serve as a secondary point of contact for routine client questions during active onboarding.
Coordinate client-facing scheduling: kickoff meetings, weekly check-ins, and milestone reviews.
Coordinate with onboarding engineers, MS engineers, and procurement to confirm task readiness and dependencies.
Maintain the onboarding checklist and project documentation throughout the project lifecycle.

What you’ll need

1–3 years of experience in a project coordination or project support in an MSP, IT services, or technology environment.
Strong organizational skills and attention to detail, you don't lose track of things.
Clear written communication— you can write a professional client email and a clean meeting recap without much editing.
Strong presentation skills to both internal and external audiences.
Comfortable working across multiple concurrent projects with shifting priorities.
Proficiency in Microsoft 365 (Outlook, Teams, SharePoint, Excel, PowerPoint).

Comp & perks

Vacation and PTO.
Employer-paid Health and Dental Insurance for CA employees.
401(k) with employer matching.
Opportunities for professional development, including certifications and ongoing training.

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Soft Skills

organizational skillsattention to detailwritten communicationpresentation skillsability to manage multiple projectsclient communication