Senior Project Manager, IT Solutions

Cybersecurity Advisors Network (CyAN)

. Own the full project lifecycle for assigned PS and MSP engagements — from initiation through closure .

Posted 4/24/2026full-timeMaple Grove • Minnesota • 🇺🇸 United StatesSenior💰 $85,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

CloudCyber SecurityPMP

About the role

Key responsibilities & impact

Own the full project lifecycle for assigned PS and MSP engagements — from initiation through closure
Manage a portfolio of 30–60 concurrent projects of varying scope and complexity
Build and maintain project schedules, track milestones, and surface blockers before they become issues
Create and maintain project documentation in ConnectWise, including status notes, work plans, and time entries
Drive projects to closure — manage CAF, invoice handoff to finance, and post-project follow-up
Serve as the primary client point of contact throughout the project lifecycle
Send welcome emails, lead kickoff meetings, and provide regular status updates
Manage scope and change orders — identify out-of-scope work early and drive CO decisions
Keep MS engineers informed on projects that touch their accounts
Partner with Sales and Solution Architects on project handoffs — understand scope, dependencies, and client context before kickoff
Assign and coordinate engineers and consultants based on skillset and availability
Escalate issues quickly and propose solutions — don't sit on problems
Contribute to PMO process improvement initiatives, templates, and documentation

Requirements

What you’ll need

5+ years of project management experience in a Managed Service Provider or IT services environment
Demonstrated ability to manage a large, concurrent project portfolio (not one big project at a time)
Strong working knowledge of Microsoft 365, cloud solutions, and common SMB infrastructure
Experience with ConnectWise Manage or a comparable PSA tool
Excellent written and verbal communication — with both technical teams and non-technical clients
Organized, proactive, and able to manage competing priorities without dropping the ball.
Experience with Moovila or comparable resource scheduling tools (Preferred)
PMP, CAPM, or equivalent certification (or actively working toward one) (Preferred)
Familiarity with cybersecurity services including penetration testing, risk assessments, or compliance engagements (Preferred)
Experience contributing to or building PMO processes, templates, or SOPs (Preferred)
Exposure to post-acquisition integration or rapid organizational growth (Preferred)

Benefits

Comp & perks

Health and Dental Insurance for CA employees
401(k) with employer matching
Vacation and PTO
Opportunities for professional development, including certifications and ongoing training.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementportfolio managementproject schedulingscope managementchange order managementPMO process improvementdocumentation managementrisk assessmentpenetration testingcloud solutions

Soft Skills

communicationorganizationproactivityproblem-solvingclient managementteam coordinationleadershipprioritizationstakeholder engagementissue escalation

Certifications

PMPCAPM