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Solutions Engineer
CyberMaxxSolutions Engineer at CyberMaxx addressing complex technical challenges across teams to enhance customer security services. Collaborating with internal teams on MDR and cybersecurity solutions.
Tech Stack
Tools & technologiesFirewallsLinux
About the role
Key responsibilities & impact- Own and execute work submitted through the Solutions Request Queue for any internal team
- Serve as a technical escalation point for complex, non-standard, or cross-platform requests
- Enable internal teams and customers by translating platform capabilities into usable, supportable solutions
- Validate service alignment with contracted offerings and identify gaps or misconfigurations
- Provide clear technical recommendations that improve service quality and consistency
- Support company initiatives requiring advanced technical coordination and execution
- Document solutions, patterns, and best practices to improve scalability and repeatability
- Identify systemic issues and contribute to continuous improvement of processes and tooling
Requirements
What you’ll need- Strong technical background in security platforms, logging, networking, or MDR-related technologies
- Strong networking background with understanding of common protocols, firewalls, routing, and log transport methods
- Experience working within Linux environments and comfort with Linux command line. Scripting or automation experience is a plus
- Ability to solve ambiguous, cross-functional technical problems
- Strong documentation and communication skills
- Ability to translate technical detail into actionable outcomes
Benefits
Comp & perks- Flexible Paid Time Off
- 401k with a company match
- Medical, Dental and Vision Coverage
- Voluntary Short Term and Long Term Disability
- Employee Assistance Program with Mental Health Supplement
- Voluntary Basic, Accidental, and other ancillary life insurance
- Health Savings Account Contribution (with selection of a HDHP)
- 10 annual, paid holidays
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
security platformsloggingnetworkingMDR-related technologiesLinuxLinux command linescriptingautomationfirewallsrouting
Soft Skills
problem solvingdocumentationcommunicationtechnical recommendationscross-functional collaborationcontinuous improvementtechnical escalationservice alignmenttranslating technical detailsupporting initiatives