CYB Human Resources

Human Resources

• Oversee and manage the work of HR Assistants, providing guidance, delegation, and quality control
• Coordinate HR projects from handoff to HR Generalist, ensuring all client-ready deliverables are complete
• Perform regular audits (I-9, FLSA, compliance reviews) with precision and consistency
• Ensure projects are completed accurately, on schedule, and to the highest standards
• Balance delegation and hands-on execution; step in as needed while ensuring team productivity
• Manage multiple client projects simultaneously with strict adherence to deadlines
• Maintain accurate HR records, client files, project boards, and folders
• Respond to internal HR inquiries and escalate to Generalists when appropriate
• Partner with HR Generalists to translate project roadmaps into actionable steps for Assistants
• Review Assistant-drafted emails for HR compliance before client send-out
• Identify opportunities to improve workflows and delivery efficiency
• Manage HRIS entries (e.g., Gusto, Zenefits, BambooHR) for hires, terminations, and role changes; troubleshoot system access issues
• Ensure documentation is uploaded, named, and archived correctly in WorkDrive
• Support build-out of client-specific training materials and oversee drafting of toolkits/trainings
• Oversee project/task boards; keep real-time updates across all client accounts; delegate sub-tasks and remove blockers
• Spearhead projects: organize scope, delegate tasks, track deadlines, and update Generalists prior to client meetings
• Meet weekly with CYB team to review progress, clarify assignments, and provide coaching/support
• Independently conduct FLSA audits, I-9 audits, and personnel file audits; verify PTO/sick leave accruals and posting compliance
• Draft/finalize handbook updates, draft/customize job descriptions to meet ADA and classification requirements
• Coordinate offer letters, onboarding packets, and new hire compliance forms
• Build credibility with client managers; deliver polished, client-ready work and clear recap communications
• Proactively identify compliance gaps, research HR regulations, and recommend solutions

HR Operations and Quality Specialist